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Samsung printer problems!

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Lord_Gardener
Lord_Gardener Posts: 2,971 Forumite
edited 24 November 2011 at 7:39PM in Techie Stuff
Have recently purchased a Samsung Ml-1865W. Connected up for wireless to a laptop and desktop. Worked fine for about 24hrs then just stopped printing giving 'document failed to print error' during a print out of a number of documents! Printer would not even print a simple Notepad or Wordpad document. Found that neither desktop or Laptop could print a document. Printer is seen on Router devices attached. Only way to get printer working is to remove and reload printer software for each machine to get them to work. This has happened 3 times this week. I guess that by removing and reloading software it sets the printer back to default? Not sure why this should happen. It just seems to happen on a random basis! Have I missed something or am I doing something silly! It's driving us all nuts!! NB each computer is just connected via wireless to router rather than a network. Hope someone can help. Thanks

Forgot to say that computers are using a mix of Windows 7 and XP
I'm mad!!!! :rotfl::jand celebrating everyday every year!!!

Comments

  • Any ideas anyone?
    I'm mad!!!! :rotfl::jand celebrating everyday every year!!!
  • System
    System Posts: 178,340 Community Admin
    10,000 Posts Photogenic Name Dropper
    Since it is network (wireless) connected then it sounds as though the IP address may be changing. You need to give the printer a static IP address.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • How do I give the printer a static IP address? thanks
    I'm mad!!!! :rotfl::jand celebrating everyday every year!!!
  • Perhaps RTFM
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • Sorted! Problem was a dodgy router. Replaced with new and all is well. Thanks for suggestions :~)
    I'm mad!!!! :rotfl::jand celebrating everyday every year!!!
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