Switching to BT via ntl telephone line

Keanosafc Forumite Posts: 298
Part of the Furniture 100 Posts Combo Breaker
BT are offering a service to customers who wish to go to a bt line, but by using the existing telephone sockets from other providers such as NTL


The only reason I am thinking of returning to BT is that there are so many competetive deals for broadband for those who have a BT line, such as Sky who are offering broadband free to existing sky customers.

I currently have NTL for my phone and broadband, however if I switch to BT via my NTL phone line, can I then take advantage of other broadband providers by using the NTL phone line as it would now be on BT??

Sorry if this question seems a bit disjointed, but I'm due at work and late already.


  • silvercar
    silvercar Forumite, Ambassador Posts: 45,951
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Some broadband providers will see your number as a cable issued number even if you switch it back to BT.

    I would ring ntl first and ask them what they can do to make you stay with them.
    I'm a Forum Ambassador on The Coronavirus Boards as well as the housing, mortgages and student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to [email protected] (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • utilitybroker
    utilitybroker Forumite Posts: 2,207 Forumite
    BT want use the cable wiring. You will need a new BT line connected if the property has not already had Bt service,and the BT wiring is not still in place and working.
  • 1882
    1882 Forumite Posts: 496
    Part of the Furniture 100 Posts
    They can use some internal wiring, my Mum changed from Telewest to BT and the BT engineer wired the BT line into the extension upstairs that Telewest had installed.

    You will however as posted above need a BT into your house. She kept her "cable" number and has had no problems.
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