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MSE News: Q&A: How safe are Thomas Cook holidays?

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  • MSE_Martin
    MSE_Martin Posts: 8,272 Money Saving Expert
    Part of the Furniture 1,000 Posts Combo Breaker
    Quentin wrote: »
    In the article, Martin says:



    Which seems to be saying you have protection, so book with the knowledge you can get your money back if they collapse.

    But that isn't any good if they go bust and you lose your holiday! It took many months to get money back when xl went bust, and prices zoomed up so getting the same holiday at the same price was impossible if you could afford to pay again to get the holiday you wanted (and await the refund).

    That wasn't what I was saying.. I was answering based on my personal risk level and it should not be read as any more than that. Your point is valid but such a cash flow issue would be something that wouldn't unduly worry me.. I had hoped I made it very plain that my answer shouldn't be read as anything more than a personal answer :)
    Martin Lewis, Money Saving Expert.
    Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
    Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
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  • I would like to know if my money is safe on a Thomas Cook Currency Card. i currently have over $1000 on it to use next year and I was adding as I go along. Should I stop adding money to the card?:j
  • dazza.mk
    dazza.mk Posts: 1,927 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Ryder554 wrote: »
    I would like to know if my money is safe on a Thomas Cook Currency Card. i currently have over $1000 on it to use next year and I was adding as I go along. Should I stop adding money to the card?:j

    A perfect example of how people panic, the Cash Passport may have Thomas Cook branding on it, but its issued by Travelex and its suppporting bank.
  • Quentin
    Quentin Posts: 40,405 Forumite
    dazza.mk wrote: »
    A perfect example of how people panic, the Cash Passport may have Thomas Cook branding on it, but its issued by Travelex and its suppporting bank.

    Asking a related question doesn't = "panic"!!!
  • Dose anyone know if the cash passports that thomas cook have, will be protected if the worst happens? As I have a card loaded with dollers for a trip to usa in july next year.
    Thankx
  • dazza.mk
    dazza.mk Posts: 1,927 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    misskaren wrote: »
    Dose anyone know if the cash passports that thomas cook have, will be protected if the worst happens? As I have a card loaded with dollers for a trip to usa in july next year.
    Thankx

    See #14

    Quentin, you were saying?
  • Quentin
    Quentin Posts: 40,405 Forumite
    dazza.mk wrote: »

    Quentin, you were saying?

    I was saying that just because someone politely asks a perfectly understanderable and related question it doesn't mean they are "panicing" (as you had unnecessarily added to your post answering the question)!
    dazza.mk wrote: »
    A perfect example of how people panic....

    But why do you ask me?
  • downs523 wrote: »
    I am worried, I have recently booked and paid for my honeymoon which is in feb 2012 to Mexico at a tune of just over 3k. Booked couple months ago and paid remaining balance a couple of weeks ago.... What should I do? Ring and try and cancel or just hope they honour it... Will I get charged if I request a refund??

    Enjoy your Honeymoon. Simple as that!
    .....

  • MSE_Martin wrote: »
    That wasn't what I was saying.. I was answering based on my personal risk level and it should not be read as any more than that. Your point is valid but such a cash flow issue would be something that wouldn't unduly worry me.. I had hoped I made it very plain that my answer shouldn't be read as anything more than a personal answer :)

    What would concern me now is that all of the negativity surrounding Thomas Cook is hardly going to improve cash flow - particularly as the upcoming new year period is one of the busiest times for booking a holiday.

    People will hold back or use another company - or not book at all. Furthermore, uncertainty in the world economy will hardly help.

    Bigger companies that Thomas Cook have failed - just something to remember.
  • dazza.mk
    dazza.mk Posts: 1,927 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Quentin wrote: »
    I was saying that just because someone politely asks a perfectly understanderable and related question it doesn't mean they are "panicing" (as you had unnecessarily added to your post answering the question)!

    Sorry, but it is panic, I wouldn't be surprised if Thomas Cook faces a greater threat from customers due to book elsewhere due to the sensationalist reporting than the problems faced by the econoomic downturn
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