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Incorrect address on Call Credit

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Hi all,

Recently checked my credit file with CheckMyFile and noticed call credit displaying a completely different address (well, to be fair, its the same road, but completely unrelated and a good 5 minutes walking distance) for me.

I wrote to them explaining this discrepancy and they replied saying they have removed it,,, That was it, no explanation, no investigation etc.

I just want to know what might have happened to cause this mix up and my rights in this situations, what I should be scared of (if anything) etc?

Regards,

Z

Comments

  • Tixy
    Tixy Posts: 31,455 Forumite
    If you check your callcredit file it might well say who added that address to your file - which creditor or which application.

    Was it just the house number that was incorrect?
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • zudecke
    zudecke Posts: 582 Forumite
    Nope, house number and post code.

    As I live in a small block of flats, it could have been comprehensible, but this address is not at all aprt of the flats and a good way down the road..
  • zudecke
    zudecke Posts: 582 Forumite
    So... Should I be concerned about this? What can I ask CallCredit to do?
  • jfh7gwa
    jfh7gwa Posts: 450 Forumite
    Does the call credit report not list the Source (i've done this recently myself, and saw an error, but was able to identify the source because it listed it, hence why i know my bank are the idiots in the mess).
  • jfh7gwa
    jfh7gwa Posts: 450 Forumite
    zudecke wrote: »
    So... Should I be concerned about this? What can I ask CallCredit to do?

    nothing - they've corrected your file and so it should be fine for future credit checks for you

    i would also check other credit report providers though in case there's a pattern rather than a one off mistake (and of course, as i said earlier, check your report because call credit may have identified the source for you - mine was at the bottom of the information which was incorrect if i recall correctly)
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