Royal Mail and their non digital scales

Sooler

isayoldchap wrote:

Would it work for recorded as well?

You can ask the counter staff for some of the recorded post stickers so you can fill them in and stick them on at home.

This makes it quicker for the staff when you come to post them.

So you could weight it yourself at home, put the sticker and stamps on and take it to the Post Office and you'd just need to hand it over the counter for them to register the tracking number.

superscaper

Sooler wrote:

You can ask the counter staff for some of the recorded post stickers so you can fill them in and stick them on at home.

This makes it quicker for the staff when you come to post them.

So you could weight it yourself at home, put the sticker and stamps on and take it to the Post Office and you'd just need to hand it over the counter for them to register the tracking number.

Although may depend on the post office, I've even had stickers ready AND pre-paid through online postage and the post office still wanted to weigh it to "make sure".

isayoldchap

welshmountingsheep wrote:

Of course, you could submit a complaint to postwatch and see if they could help.

I remember having a very nice letter from Postwatch.This was after I paid for sending a recorded delivery item,only to find out it got lost and was never received at the other end.
Got the refund on the lost item but not a refund on the service I paid for.
Have Postwatch really got teeth?

gyzmo

It basically comes down to scales being unjust. There are presecribed limits of error which depend on the type of machine, its age and its range.

A weights and measures inspector would need to perfom an inspection to ascertain whether the scales were false or unjust.