MacBook Pro Battery Service?

cit_k

Buttonmoons wrote: »

My macbook pro's battery exploded, or inflated, or something......:eek: I wondered why it wasn't sitting straight on the table for ages, it was slowly slowly expanding. Gave me a right fright when it totally popped!

Is it a genuine battery, or a compatible clone?

Your lucky it did not catch fire.... You should make a strong complaint, take photo's, and ensure someone at apple knows exactly what happened.

It could lead to a possible battery recall,if there is a risk other users could experience similar problems.

almillar

HappyChappy - you haven't told us how many cycles you've done. 300 has always been a guide though for the non - 'sealed' batteries.

TadleyBaggie

almillar wrote: »

HappyChappy - you haven't told us how many cycles you've done. 300 has always been a guide though for the non - 'sealed' batteries.

606 according to the image in the first post.

almillar

Ah right, sorry, I don't get images here, nor even a placeholder! 606 is way over the 300 'guide' for 'removable batteries, and HappyChappy84 has already stated Apple's claim of 1,000 cycles for the 'non-removable' ones so if he has one of those computers he should use that as ammo for a free replacement at an Apple Store...
And should tell us how it goes too...

HappyChappy84

Mine is a none removable battery. I'll call Apple Care on Monday when I'm home and I'll let you know how I get on.

It wasn't me that stated that the battery should last 1,000 cycles though so I'm a bit dubious about this.

almillar

Have a look at the apple website then.
http://www.apple.com/uk/macbookpro/features.html#battery
It has those magic words 'up to' 1000 charges - depending on age, condition of laptop, use it's had, and the mood of the person you speak to, as well as your own attitude, you might get somewhere. If the laptop is under 3 yrs old I'd be disappointed with it.