Not very techie stuff but........

colmil

I put on my favourite DVD, Phantom of the Opera. last night, the first screen, with the selection page, came on, complete iwth music playing, when I clicked on 'Play Movie' the film came on but no soundtrack!

I tried twice more, then again on my laptop, still no sound, can someone tell me what can be wrong or am I going to have to buy another one?

mcwarre

What language have you selected on the film???

colmil

It's always been in English, I've always just pressed play, there is simply no sound at all.

Thanks

nomoneytoday

Maybe it has more than one UK soundtrack, one for Dolby digital and one for DTS for example?
And your lappy can only play the other one to that you selected?

timbo82

try installing vlc - available for nowt at https://www.videolan.org. it will tell you if the problem is with the software.

colmil

I think I'm fated with this!

I have just tried to take out the'Phantom' DVD from my Philips DVD player and it keeps alternating between 'Load' and 'Eject' yet the disc does not come out-I've pressed every button, too!