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Strange 'Fax' printer problem

dwsjarcmcd
Posts: 1,857 Forumite


in Techie Stuff
Hi,
I have recently bought a HO Photosmart C6100, which is linked to my BT homehub. I have 3 phones linked up to the homehub, 2 of which are 'internet' phones, the other just a normal BT line. At first all was fine, all of them rang when a call came in, and could be operated normally. This was even after I installed my new printer.
Now the problem, for whatever reason, when a phone call comes in, it only rings on the single, 'BT' phone and the fax line on the printer. The other 2 phones don't ring, although they have dialling tone and I can phone out on them, so they are working.
I have tried disabling the fax (don't really need it anyway) but this doesn't help. Nothing seems to cover it in either the BT or HP troubleshooting guides.
I know I must have done something, but can't think what, any help greatly appreciated.
David
I have recently bought a HO Photosmart C6100, which is linked to my BT homehub. I have 3 phones linked up to the homehub, 2 of which are 'internet' phones, the other just a normal BT line. At first all was fine, all of them rang when a call came in, and could be operated normally. This was even after I installed my new printer.
Now the problem, for whatever reason, when a phone call comes in, it only rings on the single, 'BT' phone and the fax line on the printer. The other 2 phones don't ring, although they have dialling tone and I can phone out on them, so they are working.
I have tried disabling the fax (don't really need it anyway) but this doesn't help. Nothing seems to cover it in either the BT or HP troubleshooting guides.
I know I must have done something, but can't think what, any help greatly appreciated.
David
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