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Poor Windscreen replacement = damage 1 year on

I was inspecting my car today when I found chunks of rusted metal under the lip seals of the front windscreen.
As I peeled the lipseal away from the body of the car I could see that the rubber is not sealed against the body of the car, so much so that water is pooling here. This has caused the rust.

I don't know how bad it is but really the windscreen needs to come out, the frame renewed and repainted.

Because the car has not had this problem for the past 11 years I feel confident that this was caused when the windscreen was replaced about a year ago. I was not in attendance when the screen was fitted.

First lesson I want to give here is to check their work! If you find it lacking do what you can when the work is being carried out. If you find out about this afterwards get in there, dry it out as best as you can and seal it with anything that doesn't eat away at rubber (not vaseline), ideally paint really.

My question now is, what are my chances of getting the people who did the replacement to fix the frame? I guess pretty poor since I don't have photographic proof that the rust wasn't there before the windscreen was replaced.
Order of events: Banks lose our money -> get bailed out -> were inflating GBP to cover it -> now taxing us -> next will grab your funds direct -> things get really desperate to balance the books. What should have happened?: banks go bust and we lost our money much quicker

Comments

  • Muscle750
    Muscle750 Posts: 1,075 Forumite
    Firstly what car is it secondly is the screen bonded or is it the old rubber seal type the rust has nothing to do with the fitting of the screen its either blocked drain holes or bad design Ive just repaired a Mercedes tailgate which was repaired two years ago and the pictures from two years ago showed it was rusty then yet they come back two years later kicking off and their insurance .........."just do it anyway"
  • It's a VW T4. The water is sitting between the rubber seal and the metal, as in held there by water tension before it gets to the drainage holes. I will peel back the rubber seal completely to see if there's glue under that actually holding the screen in place too.

    I wonder if I can get water out of the way to slow it down for the time being.

    The thing is that the rubber isn't forming a seal against the metal - there a gap. That's the problem I need to fix to stop it getting worse if I can. This is hard to do as the van is too high to get into a garage to keep it more dry. Also evaporating the water and then storing under cover I can see a way to do without the whole windscreen coming out because the rubber I presume would melt... hmm...

    My poor baby!
    Order of events: Banks lose our money -> get bailed out -> were inflating GBP to cover it -> now taxing us -> next will grab your funds direct -> things get really desperate to balance the books. What should have happened?: banks go bust and we lost our money much quicker
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