Orange

essexhoney

Best of luck scar! my problems were with my broadband just came home from my friends to find they decided to suspend my account because they hadnt applied the refunds i was entitled to! :rolleyes:

just phoned them up explained the situation and asked to be put through to a supervisor went through it all with her and she refunded everything and left me £10 in credit on my account and got my internet back up immediatly

First decent person i have come accross at orange so im pleased now

Bustersmummy

Has anybody else had the problem with obtaining a MAC code from Orange? Orange are charging me £12 for the privilage. I was sent one in December but this expired before my new provider was ready to transfer me over. I have contacted Orange today to ask for another but have been told that I will be charged £12 for a second MAC code. I aired my disgust to the poor girl at the other end, but got the usual about company policy. Surely this can't be legal? Has anybody else had this or has anyone found a way of getting it refunded. I can feel a complaint letter coming on!