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Wheelchair repair services
unluckychappie
Posts: 81 Forumite
My son's wheelchair was maintained/repaired by a private company, under contract. This contract has been given to the County Council Equipment Service and the service level has dropped dramatically.
They are really reluctant to give any indication of AM or PM appointment and response time has increased from up to two days previously to four days.
Waiting in all day for them to make an appearance prevents my son going to University and looses me a whole day's pay.
I would be grateful to hear of your experiences. Perhaps we had a really good service before and the current offering is par for the course?
They are really reluctant to give any indication of AM or PM appointment and response time has increased from up to two days previously to four days.
Waiting in all day for them to make an appearance prevents my son going to University and looses me a whole day's pay.
I would be grateful to hear of your experiences. Perhaps we had a really good service before and the current offering is par for the course?
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