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MSE News: Store card inducements to be banned

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  • thelawnet
    thelawnet Posts: 2,584 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    larkim wrote: »
    This is a slap in the face for savvy consumers. Why take away the opportunity to take out our three yearly debenhams card (with 10% off all purchases), when I know full well that I have to pay it off in full to get the benefit of the discount on offer.

    I'm not normally the one to wave the "nanny state" flag around, but please give us some credit (sic!) for having enough sense to know how to manage our own affairs!!

    Matt

    I took out a Debenhams card a few years ago. While we were in the store, my wife, who is less financially astute than I, was stopped by a salesman who told her her card could have insurance on everything we bought. Brilliant, she thought, so she signed up.

    The only problem, they were going to charge us about 3% extra on EVERYTHING.

    When I found out I cut the card up into tiny pieces and swore never to take out one of their cards again.

    Anyway, moral of the story is that they only offer these 10% discounts to you because some other poor sod is paying usurious rates of interest to finance your discount. It's great if you save £10 off your coffee maker, but they've charged excessive interest to other customers at least double that. Store cards are socially useless and the discounts must come at a price.
  • brambram
    brambram Posts: 183 Forumite
    Does that include points on spending on a cc?
  • thelawnet wrote: »
    Store cards are socially useless and the discounts must come at a price.

    I don't like other people deciding for me what is "socially useless".
  • JimmyTheWig
    JimmyTheWig Posts: 12,199 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    larkim wrote: »
    This is a slap in the face for savvy consumers. Why take away the opportunity to take out our three yearly debenhams card (with 10% off all purchases), when I know full well that I have to pay it off in full to get the benefit of the discount on offer.

    I'm not normally the one to wave the "nanny state" flag around, but please give us some credit (sic!) for having enough sense to know how to manage our own affairs!!
    But that's the problem. As a whole, we don't have enough sense to know how to manage our own affairs.

    Why do you think these stores give these offers?
    Is it because they are feeling kind?
    Is it because they want to reward savvy consumers?
    Or is it because for every discount they give to a savvy consumer they earn way more than that in interest from a consumer who has spent more than they otherwise would / ended up paying interest / etc?

    Yes, it's a shame that those of us who could benefit from a deal like this won't be able to any more. But when the deal is in place precisely to catch people out at a later date I'm not going to lose any sleep over it.
  • larkim wrote: »
    This is a slap in the face for savvy consumers. Why take away the opportunity to take out our three yearly debenhams card (with 10% off all purchases), when I know full well that I have to pay it off in full to get the benefit of the discount on offer.

    I'm not normally the one to wave the "nanny state" flag around, but please give us some credit (sic!) for having enough sense to know how to manage our own affairs!!

    Matt

    Pandering to the lowest common denominator, as usual.
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    Eco_Miser wrote: »
    However it may not be obvious to some that they are borrowing money. They don't see any money being borrowed, they just sign a form and get goods on a special offer. If you get goods on other special offers, such as BOGOF, you don't have to pay for the second one later.

    Yes, that is naïve, but it's what lack of appropriate education produces.

    As I said, there's no helping some people.

    What kind of special offer is there that involves signing a credit agreement and not expecting to have to pay it back in any way?
    With a BOGOF you still pay for the first item.

    I don't understand how they cannot understand they are borrowing money (assuming they can read). The form they sign says its a credit agreement and how much they are borrowing / amount of credit they are being allowed. It also usually clearly says that it is a credit agreement and that if you do not understand it or do not agree to it, do not sign it.

    This isn't about financial education, it only needs the 3Rs ... infact just one of them: Reading.
    No amount of financial education is going to help those, I'm afraid
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • pepperpot22_2
    pepperpot22_2 Posts: 46 Forumite
    Eighth Anniversary Combo Breaker
    edited 22 November 2011 at 11:58AM
    But that's the problem. As a whole, we don't have enough sense to know how to manage our own affairs.

    Why do you think these stores give these offers?
    Is it because they are feeling kind?
    Is it because they want to reward savvy consumers?
    Or is it because for every discount they give to a savvy consumer they earn way more than that in interest from a consumer who has spent more than they otherwise would / ended up paying interest / etc?

    Yes, it's a shame that those of us who could benefit from a deal like this won't be able to any more. But when the deal is in place precisely to catch people out at a later date I'm not going to lose any sleep over it.

    So true. I’ve experienced store assistants being very persistent in trying to get customers to take out store cards. They normally persist even after customers have said ‘no’ once already .Obviously they are under instructions to do this from management and very possibly on commission. And that certainly isn’t to help financially savvy customers save 10%...
    Personally I’d rather not get a 10% discount if it means someone who isn’t financially savvy is having to pay ridiculous interest to line to pockets of companies running these cards. Particularly as Shamtander are responsible for running most store cards – just look up the Watchdog programme about Santander store cards.
  • Thanks to those who spotted the typo yesterday on the APR example. My fault. While they shouldn't, mistakes sometimes happen when putting up articles at speed. But thanks to the early detection, it wasn't there for long.
  • But that's the problem. As a whole, we don't have enough sense to know how to manage our own affairs.

    Really ? As a whole ?

    I don't think so - sure it catches out a minority of people but as a whole - no.

    As other posters state - nanny state gone mad. Sweeping legislation to protect the few.
  • JimmyTheWig
    JimmyTheWig Posts: 12,199 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Really ? As a whole ?

    I don't think so - sure it catches out a minority of people but as a whole - no.

    As other posters state - nanny state gone mad. Sweeping legislation to protect the few.
    The reason I said "as a whole" is because as a whole the benefits to a store for issuing store cards (presumably mainly in interest payments but may also include tempting consumers to spend more than they otherwise would have done, etc) must outweigh the cost to the store of giving away the perks. Otherwise they just wouldn't bother.

    As a whole, then, consumers are not savvy enough to beat them at this game. As a whole, the stores win and the consumers lose.
    This doesn't mean that every consumer isn't savvy enough. But as a whole we aren't.
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