Wife told lost job. Help!!

Jarndyce

sundays wrote: »

Well the reasons i suggested ACAS is they are known experts who will advice for free on the telephone. They will also gleam more infor re the full set of facts from the poster than this site has.

ACAS dont neccessary tell you what you want to hear but should advice in accordance to the law, so im assuming the poster that did not have good experience didnt get the answer of favour.

Secondly no disrepect but this site is not a expert where as ACAS are.

If the person/employer doesnt play ball and doesnt pay, your only remedy and there is costs involved and no guarantee of success is the county court and they take months to get in front of a court. Somehow with a good solicitor i think the employer will have the upper hand as no doubt would eventually settle out of court and the case would then be dismissed.

I appreciate that your intentions are honourable - its just that we do have a few real experts (eg a barrister, some employment law consultants and several HR managers) here as opposed to the underpaid, temporary-contracted call centre fodder that passes for ACAS these days. No disrespect like.

Secondly this poster could go to an employment tribunal with this matter as it is worth under £25,000 in value and employment related. It need not cost them a penny. As it about a straightfiorward contractual entitlement dispute the issue is black and white and the only way it would settle is if the employer paid up in full.

Uncertain

sundays wrote: »

Well the reasons i suggested ACAS is they are known experts who will advice for free on the telephone. They will also gleam more infor re the full set of facts from the poster than this site has.

ACAS dont neccessary tell you what you want to hear but should advice in accordance to the law, so im assuming the poster that did not have good experience didnt get the answer of favour.

Secondly no disrepect but this site is not a expert where as ACAS are.

If the person/employer doesnt play ball and doesnt pay, your only remedy and there is costs involved and no guarantee of success is the county court and they take months to get in front of a court. Somehow with a good solicitor i think the employer will have the upper hand as no doubt would eventually settle out of court and the case would then be dismissed.

I would echo Jarndyce's comments.

At higher levels ACAS may indeed be very good. Sadly however we see time and time again on here posters who have received advice from the ACAS call centre that is just plain wrong.

Now it may be in some cases they have misunderstood what was said or have themselves given ACAS the wrong information but the end result is that they have ended up with the wrong impression.

In no way is it a substitute for getting proper one to one legal advice and should certainly not be seen as a definitive assessment of their case.

Your own last paragraph is also incorrect.

Whilst the OP could peruse this claim through the county court they would be better advised to go to an Employment Tribunal. There would be no up front cost (unlike the County Court) and if need be they would have easy and cheap access to the High Court enforcement procedures (obviously assuming they win) should the employer fail to pay.

SarEl

sundays wrote: »

Well the reasons i suggested ACAS is they are known experts who will advice for free on the telephone. They will also gleam more infor re the full set of facts from the poster than this site has.

ACAS dont neccessary tell you what you want to hear but should advice in accordance to the law, so im assuming the poster that did not have good experience didnt get the answer of favour.

Secondly no disrepect but this site is not a expert where as ACAS are.
.

:rotfl::rotfl::rotfl::rotfl::rotfl:

Oh well. At least there has been some entertainment in my day.

Sorry, Sundays. This used to be true. It no longer is and hasn't been for a couple of years due to retsructures and pay cuts which have turned the telephone line into a call centre (with staff of an equivalent capability). If ACAS tell you what you want to hear there is as much chance that they have got it wrong as right!

In relation to their team negotiators etc I would agree on the expertise of ACAS. There is no way this applies to the telephone advice line. You may as well phone British Gas for advice. The system works the same and you stand as much chance of them getting it right as ACAS.

hoppo,p

To add a bit more to this, my wife went and signed on/registered and told the guy that did the interview that the CSA could not keep taking the £505 every 4 weeks (i'm paid 4 weekly) that they are currently taking from my wages, direct, for disputed arrears.

He also said they are "complete !!!!!!!s" and "a nightmare to deal with" which i already knew

They also hate dealing with them because they are so "obnoxious, rude and incompetent". That's another government agency moaning about them!

Anyway, is he right and what can i do if he is, please?

Uncertain

hoppo,p wrote: »

To add a bit more to this, my wife went and signed on/registered and told the guy that did the interview that the CSA could not keep taking the £505 every 4 weeks (i'm paid 4 weekly) that they are currently taking from my wages, direct, for disputed arrears.

He also said they are "complete !!!!!!!s" and "a nightmare to deal with" which i already knew

They also hate dealing with them because they are so "obnoxious, rude and incompetent". That's another government agency moaning about them!

Anyway, is he right and what can i do if he is, please?

??????

We seem to be at cross purposes here!

Several of us were expressing concern at one posters suggestion that you should phone ACAS for advice. That is the Advisory, Conciliation and Arbitration Service. http://www.acas.org.uk/

They may have many shortcomings but they have noting to do with the CSA who are the Child Support Agency!

hoppo,p

No cross purposes old chap, i know what they both are. One tries to help in employment disputes, the other tries to wreck your life by taking as much money from you as they can, to the point that i can't afford my rent!!

Uncertain

hoppo,p wrote: »

No cross purposes old chap, i know what they both are. One tries to help in employment disputes, the other tries to wreck your life by taking as much money from you as they can, to the point that i can't afford my rent!!

OK sorry I was rather confused by your post (No 25).

I think there is a sub section on the benefits board devoted to the CSA.

SarEl

I don't know the answer to your question about CSA - but isn't this £505 (or whatever is the appropriate amount if it needs to be re-assessed) for the support of your children? Who else do you think should support your children? And if it isn't for the support of your children but someone elses - you should certainly complain! And that isn't "a government agency complaining about another one" - it's an individual who may, just may, hold that opinion for personal reasons themselves.

hoppo,p

Firstly and without reservation, let me say how grateful i am for the posts that have helped me today.

It is pretty clear that i have not had the best day!

I am getting up at 3:30am to go to work to have 40% of my net income taken from me to go to the mother of my children who claims benefit, lives rent & council tax free and subsequently has more disposal income than i do, by a large margin and lies about the money she has received from me in the past, to have some idiot that clearly hasn't read the post they have quoted from tell me it's for "your" children!!!

If you are going to be pedantic, the person was speaking as a "we" as in "we all find them impossible to deal with" and "we all hate the way they try to get information they are not entitled to". So as far as an agency can talk (and they can't) the representative of that agency has, by use of vocabulary and their role within it has spoken for them/it!!

GavB79

I think you've just lost any sympathy on this thread. You should have started a new one, the topics are in no way related