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Egg World Money Credit Card transferred to Barclaycard- check your statement
IanG2
Posts: 9 Forumite
in Credit cards
If you had an Egg World Money credit card that has just been transferred to Barclaycard then I sugget you check your statement for charges.
Despite clearing the balance every month, Barclaycard had added a charge for the balance of the entries when the card came over to them! So any transactions I did after the closing balance was calculated they are regarding as a cash balance and charging interest. What a cheek!
Thye have refunded it after I shouted at customer services but I also made a complaint. What a shambles of a transfer from Egg.
The freefone number for custoemr servics is: 0800 9177277
Despite clearing the balance every month, Barclaycard had added a charge for the balance of the entries when the card came over to them! So any transactions I did after the closing balance was calculated they are regarding as a cash balance and charging interest. What a cheek!
Thye have refunded it after I shouted at customer services but I also made a complaint. What a shambles of a transfer from Egg.
The freefone number for custoemr servics is: 0800 9177277
0
Comments
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You're not the only one. Check the other threads concerning the shambles.Are you for real? - Glass Half Empty??
:coffee:0 -
No need to throw your toys out of the pram and shout at the poor customer service guy. Explain what has happened and I am sure the charges will be refunded and by being polite they may even offer some small compensation for the inconvenience.0
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and shout at the poor customer service guy
No need to use Male oriented language in this day and age either :-))0 -
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