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BACS recalls and bill payments: Some useful info

CKhalvashi
CKhalvashi Posts: 12,134 Forumite
Part of the Furniture 10,000 Posts Photogenic Name Dropper
edited 19 November 2011 at 8:12PM in Budgeting & bank accounts
Hey guys,

I’m sure you’ve read about the problems I’ve had with Santander, and have thus found a way around the problem, which if Santander had followed the procedures correctly could have had almost as much protection as a s.59 reclaim.

It is important to remember that if the bank has made the error, they need to sort it themselves.

If you have made the error, the bank is able to correct your mistake, or otherwise cancel the transaction altogether. The part that I wasn’t told in this is that A BILL PAYMENT GOES THROUGH THE BACS SYSTEM, THEREFORE HAS THE SAME RECALL PROTECTIONS AS A BACS PAYMENT! Santander conveniently forgot this, and thus, where it lies with the FOS is not good news, however with this evidence, which has been signed in writing with a solicitor is LEGALLY enough to reverse their original decision, it looks like (although hasn’t been proven) that I have won. Either way I have the right at this time to send the debt collectors in for this amount.

This is NOT the case for Faster Payments, as StClair has pointed out. Thanks for this info!

I’ll update you when I have an update :D

C
💙💛 💔

Comments

  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 19 November 2011 at 8:15PM
    Did the payment go through the BACS system though?

    Natwests bill payments go via the Fast Payments system and they can not be recalled.

    There website suggests the faster payments system is used for bill payments rather than BACS

    http://www.santander.co.uk/csgs/Satellite?pagename=Abbeycom%2FGSPageDetail%2FWC_ACOM_PrintA&canal=CABBEYCOM&empr=Abbeycom&leng=en_GB&cid=1237886379761
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    stclair wrote: »
    Did the payment go through the BACS system though?

    Natwests bill payments go via the Fast Payments system and they can not be recalled.

    THat was something I completely forgot about. This is a transaction from March, so would have gone through BACS. I will update the first post accordingly!
    💙💛 💔
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    "I have a history of buying struggling businesses and turning them around, however please be aware that MSE has not checked my credentials and I am not legally trained, meaning that anything should be checked by yourself prior to decision making."

    What the heck is all that about ? What decisions will we be expected to make ?
  • hippey
    hippey Posts: 849 Forumite
    There is a recall facility on BACS but it has to be done before entry day or the recall will fail.
    These are my thoughts and no one else's, so like any public forum advice - check it out before entering into contracts or spending your hard earned cash!

    I don't know everything, however I do try to point people in the right direction but at the end of the day you can only ever help yourself!
  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    meer53 wrote: »
    "I have a history of buying struggling businesses and turning them around, however please be aware that MSE has not checked my credentials and I am not legally trained, meaning that anything should be checked by yourself prior to decision making."

    What the heck is all that about ? What decisions will we be expected to make ?

    For the business/investment end that I have not frequented for some time. What I am willing to risk is a bit different to someone else!

    Just completed administration buyout no.7! Another 10 jobs saved and 3 more (hopefully more to come) created! :beer:
    💙💛 💔
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