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RSA Rip off Repair Scheme Exposed

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Comments

  • PDAH
    PDAH Posts: 44 Forumite
    I'm guessing because Mr Yates' company did actually project manage the claim whereas the RSA scam did nothing apart from adding 25% to garage bills and claiming costs for things they hadn't done.

    Well said bro!
  • mikey72
    mikey72 Posts: 14,680 Forumite
    So, all costs at top book price, all claims for brand new parts, and in reality it'll be done as cheap as possible, a final bill just invented, and the insurer keeps the difference. That'll make referral fees seem cheap by conparison. You could only beleive it in the insurance industry.
  • TSx
    TSx Posts: 867 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    mikey72 wrote: »
    So, all costs at top book price, all claims for brand new parts, and in reality it'll be done as cheap as possible, a final bill just invented, and the insurer keeps the difference. That'll make referral fees seem cheap by conparison. You could only beleive it in the insurance industry.

    To be fair, a few insurers have come out against the decision - it's only RSA that are doing this - however, since it gives RSA a competitive advantage, other companies will have to use the same strategy to maximise their income.

    Provident are planning on appealing the ruling
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    When they send their invoices to third party Insurers for settlement, ironically the top of the invoice has "More Than" written on it...
  • mikey72
    mikey72 Posts: 14,680 Forumite
    TSx wrote: »
    To be fair, a few insurers have come out against the decision - it's only RSA that are doing this - however, since it gives RSA a competitive advantage, other companies will have to use the same strategy to maximise their income.

    Provident are planning on appealing the ruling

    At least some insurers appear to want to do the right thing. Hardly seems possible that it's been judged ok for an insurer to blatently profiteer by overinflating a claim, while the customer normally struggles just to get back to where they were before the acccident in most cases.
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    mikey72 wrote: »
    At least some insurers appear to want to do the right thing. Hardly seems possible that it's been judged ok for an insurer to blatently profiteer by overinflating a claim, while the customer normally struggles just to get back to where they were before the acccident in most cases.

    I'm not a legal expert (Would love someone who is to explain the reasoning behind the judgement) but it does seem to go against the ethos of having to mitigate your losses.

    I've never liked RSA (it's quite a common view in the industry) they've always had an elevated view of themselves which has not been justified
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