time off for getting repairs done on insurance

dave76

I am having some work done to replace kitchen/bathroom on insurance after a big water leak. I am having to take 3 days holiday next week to be there while the workers are there. They have already screwed up the bathroom which might need more time taking off when they come to fix that. Is there any chance you can claim for time off work while repairs are carried out?

lisyloo

No you can't claim for time off.
If they mess it up then you can get it put right afterwards.

Is there anyway you can work from home, or shift your hours? or get someone else (retired parent?) to stay home?
If not then sorry, but you are not entitled to claim for supervising them.

dave76

well I honestly didnt think so but you never know if its something people just dont realise you can claim for (seems a bit off that you are insured but can still end up losing out on lost earnings)

vaio

I'm not sure about time off for the first occurrence (gut feel is not but check your policy) but I'm sure you can if you have to take additional time off because of defective workmanship.

If the contractors are chosen by the insurance company then your claim is against the insurers, if the contractors were chosen by you then the claim is against the contractors.

scooby75

Just on the point by vaio about who to claim against. If the insurer has imposed conditions or intervened in terms of the contractors, then generally the contractor will be seen as agents of the insurer and you would then be able to go to the insurer to claim.

It's pretty much similar with car repairs when you choose your own garage. the insurer will say that they are not responsible for poor repairs. The FOS disagrees where the insurer has done anything more than simply paying for the work quoted.