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HSBC cc due dates!

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What is it with HSBC?? I am self-employed and get paid on the 7th of every month. My HSBC card due date last month was the 7th so I took cash down and paid at the counter. This month my bill has come through and it's due on the 5th of the month - so they basically want two lots of payments out of me in one month which I cannot afford. I called them and they said their bills are automatically generated every 26 days.. I told them my situation and they weren't interested. So I take it they're doing this to incur more £12 charges onto cards and to get more than 12 payments per year out of people? I don't know what to do. I can't set up a direct debit either because it says they will take it on the DUE date so it will be exactly the same. Why can't they just ask for payment on the 7th or 8th of every month? This is really messing me up. and are they ALLOWED to do this? It never used to be like this! :mad:

Comments

  • Intoodeep
    Intoodeep Posts: 1,671 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Mortgage-free Glee!
    Less days in November so the due date will be sooner if the statement is produced at the same time each month.
  • Dinah93
    Dinah93 Posts: 11,466 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Bake Off Boss!
    I spoke to someone in a branch as I was sick of my CC bill coming out between 5 and 2 days before my payday. They called the card team, changed the date my statement was generated meaning the bill now comes out 3-5 days after payday instead. This was a HSBC CC too.
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  • OllyM
    OllyM Posts: 370 Forumite
    Part of the Furniture
    Sounds as though you're running things very close to the wire if you can't even manage an extra minimum payment out of a month's salary :eek:

    Why not ring them and move the statement date by a few weeks so the due date is well after you've been paid?
  • cos_2
    cos_2 Posts: 624 Forumite
    Part of the Furniture Combo Breaker
    Johnboy - I'd go with Dinah's suggestion and ask them to move your payment date back a few days. Things are pretty tight from what you say.

    Also, sorry that you come into this forum and get criticized when all you want is advice. I fail to understand why members keep on ignoring Martin's requirement not to judge people and to treat them with respect. It's tiresome.
  • Defaulting on your debts, leading to a trashed credit rating and/or bankruptcy is infinitely worse than a few hurt feelings on an online forum. Sometimes you have to be cruel to be kind.
  • keith1950
    keith1950 Posts: 2,597 Forumite
    1,000 Posts Combo Breaker
    edited 19 November 2011 at 10:50AM
    Hi, 'most' people on monthly pay get it between the 28th and the 31st of the month and so the bank dates are set up to accomodate 'most' people.

    If you are self employed why can't you just arrange to pay your self earlier?

    As said earlier, if you run your finances 'on the edge' all the time it's hardly the banks fault if things go wrong !!

    I don't mean to sound harsh but if the due date is the 7th then you have had over 3 weeks window to pay it so it should be being financed out of the previousmonths salary.

    If I get my statement on say the 5th then I pay it the next day so it gives me 3 weeks to sort things out if anything goes wrong.
  • malcolmffc wrote: »
    Defaulting on your debts, leading to a trashed credit rating and/or bankruptcy is infinitely worse than a few hurt feelings on an online forum. Sometimes you have to be cruel to be kind.

    Bankruptcy??!!! Whoa, hold on - I am complaining about having to make two credit card payments a month to HSBC. I am not talking about having to sell my house and declare myself bankrupt - why say that??
  • cos wrote: »
    Johnboy - I'd go with Dinah's suggestion and ask them to move your payment date back a few days. Things are pretty tight from what you say.

    Also, sorry that you come into this forum and get criticized when all you want is advice. I fail to understand why members keep on ignoring Martin's requirement not to judge people and to treat them with respect. It's tiresome.

    Thanks, I will try again with them.

    I know I really don't want to be criticised. I just don't understand because I don't have to pay any of my other cards twice in one month. :(
  • Johnboy36 wrote: »
    Bankruptcy??!!! Whoa, hold on - I am complaining about having to make two credit card payments a month to HSBC. I am not talking about having to sell my house and declare myself bankrupt - why say that??

    It's where you'll end up if you keep on like this.
  • coldcazzie
    coldcazzie Posts: 1,407 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    malcolmffc wrote: »
    It's where you'll end up if you keep on like this.

    Do me a favour? Next time you look in that crystal ball, let me know the winning lottery numbers, yeah? :rotfl:

    Seriously though, there is no way you can predict that everyone who struggles to make credit card payments will definitely end up defaulting on debts, with horrible credit ratings and going backrupt. I didn't. Therefore your statement is incorrect.

    OP: it should be very easy to change the date your payments are due. I have a card and we told the company that we wanted the DD to come out on the 28th of each month, and they set the statement date accordingly. We did similar things with T-Mobile and Sky. They should accomodate your request without problem.
    Rule 7: If you're not changing it, you're choosing it.
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