Windows 7 and Windows Mail

SMC_2

Last week I was given a new laptop with Windows 7 on it, up till now I have been using XP.

I downloaded the 2011 version of Windows Mail and set up my e-mail accounts onto that. My main Hotmail account is not showing any e-mails before August 2011, they are all still in Hotmail if I check via MSN website so they have not been deleted.

On previous laptop and netbook with XP it is fine, all e-mails there so I am assuming it is a Windows 7 thing. I even changed to the 2009 version of Live Mail but still the older e-mails are not there.

Anyone know of any fixes for this?

jayme1

on the 2011 version (cause that's the one I have)
try:
on the left hand side are your email folders, click on the 'inbox' in question (the one that only goes back to august)
right click on that folder
select 'properties'
select the 'synchronize' tab
select 'all messages (headers and bodies)'
then click 'ok'
and then perform a 'send/recieve'

does that fix it?

do that for all folders you want to sync (eg sent, drafts)

Elle7

There is a setting somewhere that will ask you how far back you want to download the emails from. It automatically sets to 2 or 3 months...my laptop doesn't have Windows Mail but I'll find it on my desktop later if you haven't found it then.

SMC_2

jayme1 wrote: »

on the 2011 version (cause that's the one I have)
try:
on the left hand side are your email folders, click on the 'inbox' in question (the one that only goes back to august)
right click on that folder
select 'properties'
select the 'synchronize' tab
select 'all messages (headers and bodies)'
then click 'ok'
and then perform a 'send/recieve'

does that fix it?

do that for all folders you want to sync (eg sent, drafts)

"all messages" was already selected.

TysonTheTyreMan wrote: »

Totally random thought but it might have something to do with the amount of emails? too many maybe?

I doubt it as neither version will give me them all on this new laptop but no problem on XP netbook or old laptop that this Windows 7 one was replacement for.

SMC_2

Elle7 wrote: »

There is a setting somewhere that will ask you how far back you want to download the emails from. It automatically sets to 2 or 3 months...my laptop doesn't have Windows Mail but I'll find it on my desktop later if you haven't found it then.

If you could point me in right direction of that I would really appreciate it, thank you!

jayme1

SMC wrote: »

If you could point me in right direction of that I would really appreciate it, thank you!

I don't think there is that option - at least I cannot find it on mine.

I have no idea why it isn't downloading all messages, it does on mine both for hotmail and gmail.

SMC_2

jayme1 wrote: »

I don't think there is that option - at least I cannot find it on mine.

I have no idea why it isn't downloading all messages, it does on mine both for hotmail and gmail.

It is baffling, as my other hotmail account is fine but this particular account isn't.:(