Eon energy monitor

grizzly1911

Had one of these under energy fit. First sender unit was faulty and the replacement sender now seems to have died.

I know it is only a "toy" but I miss it as I type away.

Anyone know how to re-vitalise it, there is no detail re battery replacement or such like in the info, before I attack it.

rogerblack

How old is it?
I would expect the battery to last lots more than a year.

echoecho_2

Hi,

as per eon's website

My monitor is faulty or has stopped working, what should I do?

If your monitor does not work, try unplugging the monitor for 30 seconds and then turn it back on. You can also refer to the user guide you receive in your Energy Fit Starter Pack, or view our online trouble shooting guide. If you’re still having problems please call us free on 0800 092 9106 and press 1.

Your energy monitor comes with a standard one year warranty, so if you're sure you've installed the monitor correctly and you've tried the advice on the troubleshooting pages, you can return the faulty monitor to us. We'll send a replacement to you within 28 days of receiving the faulty equipment. Please include your name, full address (including postcode), account number and brief description of the problem and return it to:

Freepost NAT8560
E.ON Response Centre
Unit 18
Sandbank Business Park
Dunoon
PA23 8PB

HTH.:)

chris1973

No idea what sort you have, but according to their website.....

Energy Fit Monitor FAQs


Does the device need batteries?

The monitor has been specifically designed to run off the mains power supply, so it's always on, ready to give you information at a glance.

Source:- https://www.eonenergy.com/At-Home/Products/EnergyFit/StarterPack/Energy+Fit+Monitor+FAQs.htm#batteries

grizzly1911

The monitor itself (display) works and is attache dto the mains via an adapter.

It just isn't receiving the signal from the sender unit attached to the mains cable.

I have probably had it just over a year:sad:

The sender unit is a pretty big lump and when the first one failed I did check all the help/FAQs but there was no mention of battery replacement in the sender. i did wonder whether it was powered by some form of induced current, from the mains cable but that is probably my wishful thinking.

i will give them a ring on the number posted. As I am no longer a customer they may not be so forthcoming.

As I said it is a toy and maybe I have moved on, maybe they do an
Imonitor2;)

rogerblack

There will be a large battery in the sender unit - this is the reason for most of its size.
I'd imagine something like 4 AA cells, or one big 'D' cell.
In principle, this could be replaced.
In practice, it should last _well_ over a year, and any replacement is unlikely to work, as it's not the cause, unless it happens to have a faulty battery.
Is your electricity cupboard unusually hot?

grizzly1911

rogerblack wrote: »

There will be a large battery in the sender unit - this is the reason for most of its size.
I'd imagine something like 4 AA cells, or one big 'D' cell.
In principle, this could be replaced.
In practice, it should last _well_ over a year, and any replacement is unlikely to work, as it's not the cause, unless it happens to have a faulty battery.
Is your electricity cupboard unusually hot?

The reverse possibly, it is a meter cupboard, let into the side of our garage, an outside outside wall, so probably the cold saps it in the winter.

There is absolutely no mention of batteries in the info that came with it but as you say there has to be some sort of power, wheres that screwdriver.

chris1973

It just isn't receiving the signal from the sender unit attached to the mains cable.

These devices work on a type approved domestic frequency used by other RF devices. These frequencies are already rather cluttered and so Its possible that a neighbour has invested in a wireless doorbell, baby listener, alarm system, remote garage door opener etc, which could work on the same frequency. If there is the facility, try switching to a different frequency portion (usually a switch on each device marked in numbers - e.g 1 -4) also move the monitor unit very close to the sender and see whether it connects

As I am no longer a customer they may not be so forthcoming.

You'll have the 'anti-smart meter conspiracy movement' posting here next, stating that Eon have remotely disconnected your free energy monitor because you are no longer a customer! :);)

grizzly1911

Chris 1973 -

I replaced the batteries - resolved.

Interestingly the blurb says the transmitter batteries are expected to last 7 years (2xD alkalines from a province deep in the ROC).

Interestingly the voltage on those batteries was still up around 1.45 so not particularly low, yet to check the current under load against a fresh one. I have popped some NiMh for now.

As you have quite rightly said on another thread they are tat. It just amazes me that people pay good money for them.

That said there is a strange curiosity in watching it while I type.

Conspiracy, what conspiracy:rotfl: