tesco returning toys bought via double up rewards

Quanz2

Apologies if this is not the right place, but does anybody know what Tesco policy is when you return toys that were bought using the double up rewards from clubcard. I changed £40 into £80 of toys and got a doll and some Star Wars Lego -my ds has now changed his mind and the set he wants is out of stock in store and online.

mountainofdebt

from the t&cs of the swop:

. Any refunds for purchases made using Exchange tokens will be equivalent to the Clubcard voucher value originally exchanged. Your statutory rights are not affected. (Free from BT landlines. Other providers may charge. Calls may be recorded).


So I'm assuming that if the set cost £10 then you would get £5 back in clubcard points.

Of course it always could be a learning lesson for your son!

liam8282

From what I can gather the Lego may be popular on Ebay?

joess

I swapped vouchers the other day for an electrical item, got it home and my mum said 'bought you one of them for xmas' it was a slow cooker for £9, they said I couldn't have my £5 clubcard money back I had to have a £9 doubled up credit note.