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Halifax - MasterCard Secure

Hi All,

Anyone else having issues with Halifax & MasterCard Secure?

They have made updates to the system which now means that you don't have to use a password.

Now, whenever I've attempted to use my card on a retail site (Next & Thomson on this occasion) they have declined the payment even though they can see it was authorised. They decline the transaction due to the fact that I'm not putting in a password on the secure section, even though it does not ask for the password.

Very frustrating, Halifax are saying it's not them at fault and the Next/Thomson are saying it's a fault with the bank.

Comments

  • That's interesting. I wondered why I haven't been able to pay Next with my Halifax card lately.
    It's been 2 or 3 months now.
    I had also noticed that I wasn't being asked for a password online.
    Thanks for clearing that up!
    I agree - it's frustrating.
  • jen245
    jen245 Posts: 1,606 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    Ive had a similar issue with both my Halifax and Natwest Mastercard credit cards. The page for securecode comes up, but then disappears before I get the chance to enter my password. The strange thing is, is that none of my payments are declined, they still go through, even though I havent entered anything. Its very odd, and kind of defeats the object of having it in the first place!
    Debt free and staying that way! :beer:
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