New Bank of Scotland account setup up in branch half the country away!?

Hi,

Quick question if you don't mind. I opened a Bank of Scotland Classic Account with Vantage online and have now received everything for the account but I noticed that my account has been setup for a branch in Aberfoyle of all places which is literally a million miles away from where I live and I can't understand this. I asked my local branch why it was setup so far away and not there and they just said they use a "cluster" of branches for accounts and that I must have been randomly picked for that branch. If you ask me, it seems a little strange... why give someone who lives where I do a bank account with a sort code for a branch over half the country away!? has this happened for anyone else?

John.
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Comments

  • Scotland is a million miles across !!!!!!!! Thats about a 4 year round trip.
    I have a deep burning indifference
  • Scotland is a million miles across !!!!!!!! Thats about a 4 year round trip.

    It is, if you walk it... in a kilt or about 30,000 square miles otherwise ;)
  • ses6jwg
    ses6jwg Posts: 5,381 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    what difference does it make?
  • Possibly because Aberfoyle (being a fairly small place) has a surplus of account numbers whereas more branches in more populous locations don't have spare account numbers - a bit like phone numbers.

    With computers the idea of 'branch' is becoming redundant these days - it's not like you want to cash a cheque over your cheque card limit these days and only your home 'branch' has your signature on file.
    A kind word lasts a minute, a skelped erse is sair for a day.
  • withabix
    withabix Posts: 9,508 Forumite
    These days, your local branch is just a shop where you withdraw money or make deposits. Nothing more.
    British Ex-pat in British Columbia!
  • Bosie
    Bosie Posts: 1,218 Forumite
    Part of the Furniture Combo Breaker
    Hi,

    Quick question if you don't mind. I opened a Bank of Scotland Classic Account with Vantage online and have now received everything for the account but I noticed that my account has been setup for a branch in Aberfoyle of all places which is literally a million miles away from where I live and I can't understand this. I asked my local branch why it was setup so far away and not there and they just said they use a "cluster" of branches for accounts and that I must have been randomly picked for that branch. If you ask me, it seems a little strange... why give someone who lives where I do a bank account with a sort code for a branch over half the country away!? has this happened for anyone else?

    John.

    Did you receive a cheque book? I live in England and apparently have to go in branch to activate a cheque book!
    Nearest branch Annan!
  • jennifernil
    jennifernil Posts: 5,703 Forumite
    Part of the Furniture 1,000 Posts
    I opened an account for my granddaughter actually IN our local branch, and when the account sort code etc was sent to me, it indicated a branch in a village about 10 miles away, most odd!
  • System
    System Posts: 178,288 Community Admin
    10,000 Posts Photogenic Name Dropper
    edited 15 November 2011 at 6:05AM
    LBG seem to have put a Chinese Wall between BOS and Halifax so that only basic transactions can be undertaken in the other brand's branches. Halifax may be able to still order you a cheque book though.
    Bosie wrote: »
    Did you receive a cheque book? I live in England and apparently have to go in branch to activate a cheque book!
    Nearest branch Annan!

    BOS formally used Edinburgh George Street branch (80-46-35) for many online current account openings - would this have been any better?
    Hi,
    Quick question if you don't mind. I opened a Bank of Scotland Classic Account with Vantage online and have now received everything for the account but I noticed that my account has been setup for a branch in Aberfoyle of all places which is literally a million miles away from where I live ... has this happened for anyone else?
    John.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Hazzanet
    Hazzanet Posts: 1,722 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just looked on Google Street View - looks a lovely little place, and quite a cosy branch!
    4358
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    I opened an online Halifax account and it got allocated to a branch I used to manage 15 years ago. Nowhere near where I live, but I did have an anciwnt account with 1p in it with the same sort code.

    In the great scheme of things, it really shouldn't matter.
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