USB problem

fusty

Dave_C wrote: »

I'm not an expert but:
Right click on My Computer and select Manage
Select Device manager in the left-hand panel
In the right panel scroll down to Universal Serial Bus controllers and click the little square to expand it
There should be a line USB mass storage device Right click and select Properties

Look for yellow exclamation marks or error codes and report back.

In the following window mine says "device is working normally" and there is an option to troubleshoot. After this I'm struggling.

Dave

in my window it says device is working normally
Thanks for help
:beer:

fusty

fwor wrote: »

Following on from what Dave says above, I've also had some success (assuming that they do ~not~ have any exclamation marks shown) by deleting all of the USB hubs and controllers (typically that can be up to 9 port and hub controller devices).

Power off and reboot, wait until they are autodetected and then see if there's any difference.

deleted all that i can until mouse stops working!
rebooted but still not opening any mass storage device
Thanks for help
:beer:

fwor

fusty wrote: »

deleted all that i can until mouse stops working!

Haha - I should have remembered that. It happened to me last time I tried the same thing.

I think MarrowFarmer may be onto something, although my vague recollection was that the fix involved editing the registry. Do any of the suggestions here help:

http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/usb-mass-storage-drivers-stopped-working/f190e06d-939b-4dc6-b2cc-0ca64b0d49dc

closed

reinstall the mass storage device driver, installing 3rd party camera drivers etc sometimes messes it up

fusty

closed wrote: »

reinstall the mass storage device driver, installing 3rd party camera drivers etc sometimes messes it up

where do i find mass storage device driver to reinstall it?
I have a drivers & utilities disc but can't find mass stoage device driver on it
:beer:

closed

find it in device manager, right click and update

c:\windows\inf\usbstor.inf and usbstor.pnf

c:\windows\system32\drivers\usbstor.sys

are the relevant files