** Mr/Dr/Rt Hon/Rev/Sir T deal again (sorry) - £50 worth of groceries for £27/£28 **

celebrate

glindathegoodwitch wrote: »

:question: If you order groceries worth £50(ish) and some of the items are out of stock and not substituted so the delivery ends up less than £50 will the £15 off coupon still be taken into account or will you be charged? TY

this happened to me and they removed the ecoupon and i lost my discount, total con-not your fault if they haven't got the items in stock
it's in the small print
when i complained afterwards they told me i should have given all the stuff back to the driver
was not a happy bunny

ps karlie you are a genius girl xxx

not that i've ordered anything yet lol!

Simmysim

:oTemped to do another shop

lookinforabargain

Order summary

Total Savings:£4.98Your Guide price:(33 items) £51.79Delivery charge:£4.00Subtotal:£55.79Payment summary

eCoupons-£26.00Total left to pay:£29.79Brilliant Thanks again Karlie

Got some alcohol and christmas stuff, well chuffed with that

glindathegoodwitch

celebrate wrote: »

this happened to me and they removed the ecoupon and i lost my discount, total con-not your fault if they haven't got the items in stock
it's in the small print
when i complained afterwards they told me i should have given all the stuff back to the driver
was not a happy bunny

ps karlie you are a genius girl xxx

not that i've ordered anything yet lol!

Thanks for replying Celebrate, I thought there may be a chance that could happen I would be furious too I think I'll make my order £60 just in case there is anything out of stock, TFYH.

Edit: I forget to say a big thank you to Karlie88, I always enjoy your posts thank you for sharing! :beer:

preciousillusions

Hmm I may have to do this, thank you!

lookinforabargain

celebrate wrote: »

this happened to me and they removed the ecoupon and i lost my discount, total con-not your fault if they haven't got the items in stock
it's in the small print
when i complained afterwards they told me i should have given all the stuff back to the driver
was not a happy bunny

:eek: that's scared me a bit now!

Least if anything like that does happen I'll now know just to throw it back to the driver

Allthough I can't imagine that there's much in my basket that they won't have...fingers crossed anyways!

karlie88

celebrate wrote: »

this happened to me and they removed the ecoupon and i lost my discount, total con-not your fault if they haven't got the items in stock
it's in the small print
when i complained afterwards they told me i should have given all the stuff back to the driver
was not a happy bunny

ps karlie you are a genius girl xxx

not that i've ordered anything yet lol!

not the best experience celebrate.

what i would have done is told the driver that there should have been £10/£5/ecoupon knocked off from the total.

at this point, all the goods would have been unloaded and placed on your doorstep.

the delivery person would have probably said 'if you ring this number, they'll sort it out and give you the money back...' (because they wouldn't want the extra hassle to load the items back in their van etc.).

you would have rung the number and they would have, more than likely, given you a partial refund.

or you could order an extra few quids worth of food instead of doing the above. :rotfl:

mrshassall1987

£28 instead of £58 thankyou OP

shoptilIdrop

Wow Just saved £26 thank you very much OP

celebrate

karlie88 wrote: »

not the best experience celebrate.

what i would have done is told the driver that there should have been £10/£5/ecoupon knocked off from the total.

at this point, all the goods would have been unloaded and placed on your doorstep.

the delivery person would have probably said 'if you ring this number, they'll sort it out and give you the money back...' (because they wouldn't want the extra hassle to load the items back in their van etc.).

you would have rung the number and they would have, more than likely, given you a partial refund.

or you could order an extra few quids worth of food instead of doing the above. :rotfl:

actually don't worry just remembered it was the time when i ordered 50 boxes of kellogs chocolate chip mint cereal bars:D can't remember exactly what happened now lol but i think they substituted half of them with the normal priced ones and charged me the full price which took me over the £50 so i did get my £5 off and they refunded me to honour price match of the substitution......but it was touch and go ...... remember now ranting at Cs who then got the supervisor who thought i was an idiot (yes i know i am ) because the discount had actually come off i just assumed it hadn't


but what i'm trying to say is if they hadn't accidentally overcharged me i would have lost the ecoupon


ps just put random items into my basket and BY ECK IT WORKS!!!!!!!
right now to switch items to a proper shop:T:T:T:T