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Kitbag.com
Curry_Queen
Posts: 5,589
Forumite
I am absolutely fuming with Kitbag.com having just got off the phone to their sales department (customer services are closed at the weekend!!!) to find they have cancelled part of my order and not even informed me about it :mad:
I placed an order on Thursday evening and paid extra for next day delivery (having first comfirmed with sales that their courier delivers on a Saturday) and received the following email confirmation:
Having waited till lunch-time today and still no delivery I called to find out where my order was, only to be told that the football boots had been cancelled on 10/03/05 (the day I ordered) and were out of stock but the rest of the order had been dispatched ... so much for paying extra for next day delivery!!! :mad:
I received no notification that the boots had been cancelled and full payment of the order has been taken from my bank account.
I am so annoyed because my son needs these boots for a cup match tomorrow (he had his others stolen from school earlier in the week) and now we have no boots and because they have taken the money for them I can't get any elsewhere :mad:
I placed an order on Thursday evening and paid extra for next day delivery (having first comfirmed with sales that their courier delivers on a Saturday) and received the following email confirmation:
Order Details:
SKU : 519711/7
Description : adidas Pulsado II TRX FG - White/Blue/Silver UK Size 7 Foot
QTY : 1
Total : 35.00 GBP (including VAT)
Availability : Available for immediate despatch
SKU : SC0719
Description : Nike T90 Electra Skills Football - Size 1
QTY : 1
Total : 3.99 GBP (including VAT)
Availability : Available for immediate despatch
SKU : musp003011
Description : Manchester United Boot Bag - Black/White
QTY : 1
Total : 2.99 GBP (including VAT)
Availability : Available for immediate despatch
Total VAT : 6.25 GBP
Shipping : 5.99 GBP
Order Total : 47.97 GBP
Card Type : VISA Delta
Having waited till lunch-time today and still no delivery I called to find out where my order was, only to be told that the football boots had been cancelled on 10/03/05 (the day I ordered) and were out of stock but the rest of the order had been dispatched ... so much for paying extra for next day delivery!!! :mad:
I received no notification that the boots had been cancelled and full payment of the order has been taken from my bank account.
I am so annoyed because my son needs these boots for a cup match tomorrow (he had his others stolen from school earlier in the week) and now we have no boots and because they have taken the money for them I can't get any elsewhere :mad:
"An Ye Harm None, Do What Ye Will"
~
It is that what you do, good or bad,
will come back to you three times as strong!
~
It is that what you do, good or bad,
will come back to you three times as strong!
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