We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Awful interference on line with 18185

Does anyone else get awful interference on the line when they try to use 18185? I have been registered with them for about two years but in the last two months, every time I try to use it there is dreadful interference on the line when I first call. If I ring off and try again, usually it is alright the second time but as my company is using it for business too, it causes problems with our clients.

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    edited 10 November 2011 at 10:41AM
    Have you reported the fault using the online form?

    http://18185.co.uk/customerservices/customerserviceslogin.php

    Don't forget to click on the "This has not solved my problem, click here for the Customer Services form >>"
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • DebbieD
    DebbieD Posts: 2 Newbie
    edited 10 November 2011 at 2:38PM
    Thanks Heinz. I shall try that today and let the forum know. I have placed my complaint and have been given a Helpdesk ticket.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.7K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.2K Spending & Discounts
  • 246.8K Work, Benefits & Business
  • 603.3K Mortgages, Homes & Bills
  • 178.2K Life & Family
  • 260.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.