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Ppi/trust deed

Hi, im looking for some advice, my father in law passed away in April this year, a few weeks after he died, we received a letter from the Bank of Scotland saying his PPI claim had been successful and he was to be awarded £11000!! On further reading the letter stated the money would automatically go to his trustee, which we knew nothing about, done a bit of digging and discovered he was in a protected Trust Deed, however, he was discharged from the trust on completion in 2008,i phoned the bank, (many many times) and kept getting fobbed off , they then started saying the problem was my Father in Law was bankrupt, he was in a trust yes, but he was NOT bankrupt and never had been. The bank finally got back to me yesterday and confirmed the money would go to his trustee, is this right? Wasnt sure if it was because the trust ended a few years ago. Any advice would be appreciated before i phone the bank back and make a fool of myself :o

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