Nectar shopping survey possible 100 points

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We are continually striving to improve our website and unfortunately this means occasionally making it unavailable while we make major changes. Please try again later, or if you have an urgent query please email the Nectar Helpline or call 0870 4 100 100. The Nectar Helpline is available 8am – 8pm Monday to Friday and 9am – 5pm at weekends.

snackatack2000

the site is up again now and this is the email address...

[EMAIL="Helpline@nectar.com"]Helpline@nectar.com[/EMAIL]

Beate

I sent them an email yesterday to complain as I have had no bonus points added yet. I think it's not on to lure you in to fill in a survey and then not get their act together when it comes to adding the points! The money tip today about taking out a Nectar Amex Card and getting 6,000 points on top - 4,000 have to be added by Nectar directly and if they wait about again with adding these I think I am not going to bother!

hobwell

Thanks to everyone regarding the Thomson points.

I have just e-mailed them too as I have not received these either .:mad:

stuzhunter

It seems that Nectar is not responding or even acknowledging queries anymore..

snackatack2000

i finally had my points put on under thomson...

they are replying to emails just taking a long time in doing it...i just kept emailing them until they replied lol...

djl

no email back today from nectar

Beate

I just got this:

Dear Beate

Thank you for your email regarding points from an online survey.

I have been advised that there has been a delay in uploading the files with all the card numbers of peolpe who completed the survey. These points will be added to your account by the 22 March 2007. Please accept my apologies for the delay in receiving these points.

New! We are pleased to introduce the AA to the Nectar programme. You can now have the reassurance of being a member of the UK's No.1 breakdown service and collect 2 Nectar points per £1 spent. For more information call the AA on 0800 477 499, or go to https://www.nectar.com.

You can make the most of your Nectar account when you go online at https://www.nectar.com .Check out how many points you’ve collected; how many you’ve spent on rewards; see what bonus points are on offer; and find local sponsors. Plus much more!

Regards

Janet
Nectar Helpline

Well there will be trouble if the points won't be added by 22 March, I can tell you!

hobwell

Just checked my points total and it looks like the 100 points from Thomson have been added this morning as a goodwill gesture.

Would of been nice if Nectar could of replied to my E-mail explaining what had happened.

stuzhunter

All my emails have been replied..Thompson points have been added but no shopping survey points yet despite promising that this will be credited within 5 days.