We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

washing Machine Warranty with COMMET

I bought an automatic washing machine from Comet 14mths ago cost few hundred pounds, plus an extra £80 plus for an extra 2 year warranty which should act in exactly the same way as Manufacturer's warrant. Not as far as Comet is concerned as they state if it breaks down they only repair not replace. As I see it they are pulling the wool over their customer's eyes. In effect my washer was not initially of good quality, as last week, the spinner went faulty, not working. Commet are to send engineer out but I told them if it happens again then I want it replacing. they refuse to replace , only to repair. This, is surely wrong under Consumer rights and other bodies of legal protection. Can anyone else reply if you have been in the same position as myself.

Comments

  • Err...you are wrong. They are entitled to repair/replace/refund....I'll leave you to search on MSE and or Google under what circumstances!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.9K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.