Hi Jack

Crossy

Hope someone can help me my internet has been hi jacked, I ran the Hi Jack programme and this is the result

(sorry not a techical person)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:27:32, on 08/11/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17095)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\Alert Manager\amgrsrvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\HITACHI\NETMDMP\BIN\DMPSERV.EXE
C:\Program Files\HITACHI\NETMDMP\BIN\DMPWTCP.EXE
C:\Program Files\HITACHI\NETMDMP\BIN\DMPICRON.EXE
C:\Program Files\HITACHI\NETMDMP\BIN\DMPUSERS.EXE
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HITACHI\NETMDMP\BIN\DMRCAGNT.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\Smc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\WINDOWS\System32\igfxsrvc.exe
C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe
C:\Program Files\HITACHI\NETMDMP\BIN\DMPSETUP.EXE
C:\Program Files\HITACHI\NETMDMP\BIN\dmrcasrv.exe
C:\Program Files\HITACHI\NETMDMP\bin\dmmsg.exe
C:\Program Files\HITACHI\NETMDMP\BIN\DMRCCTRN.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\PersMan\VBTDiaryMonitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
\Documents\cross\Desktop\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\bin\IPS\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [picon] "C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe" -startup
O4 - HKLM\..\Run: [Hitachi Remote Install Client] "C:\Program Files\HITACHI\NETMDMP\BIN\DMPSETUP.EXE"
O4 - HKLM\..\Run: [Hitachi Remote Install Logon Manager] "C:\Program Files\HITACHI\NETMDMP\BIN\DMPLOGMG.EXE"
O4 - HKLM\..\Run: [Remote Control Agent] "C:\Program Files\HITACHI\NETMDMP\Bin\dmrcagnt.exe" /logon
O4 - HKLM\..\Run: [Hitachi SMCLogin] "C:\Program Files\HITACHI\NETMDMP\BIN\smclogin.exe"
O4 - HKLM\..\Run: [Hitachi Alert Task Process] "C:\Program Files\HITACHI\NETMDMP\BIN\ALERTTSK.EXE"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\RunServices: [HitachiNetmdmAgent] C:\Program Files\HITACHI\NETMDMP\bin\dmrcagnt.exe /service
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: PhoneManager.lnk = C:\Program Files\Avaya\IP Office\Phone Manager\PhoneManager.exe
O4 - Global Startup: Diary Monitor.lnk = C:\Program Files\PersMan\VBTDiaryMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {61EE044F-235C-41F6-A2DF-93B46DA9A755} (Cascade Document Control) - http://cascade/axc/CascadeDocAx.ocx
O16 - DPF: {61EE044F-235C-41F6-A2DF-93B46DA9A756} (Cascade Document Control (No DB)) - http://cascade/axc/CascadeDocAxNoDB.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1245074586203
O16 - DPF: {72582798-0B04-4F7B-BDBB-68FF20BE4840} (GTileContainerCtl Class) - http://192.168.5.132/webviewer.cab
O16 - DPF: {BF776FD3-69B4-4151-AC97-3A2A64753E18} (GVersionManager Class) - http://192.168.5.132/GVersionMan.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = yasuda.local
O17 - HKLM\Software\..\Telephony: DomainName = yasuda.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = yasuda.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = yasuda.local
O20 - Winlogon Notify: SEP - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\WinLogoutNotifier.dll (file missing)
O23 - Service: McAfee Alert Manager (AlertManager) - McAfee Division of Network Associates, Inc. - C:\Program Files\Network Associates\Alert Manager\amgrsrvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Client Install Service - Hitachi,Ltd. - C:\Program Files\HITACHI\NETMDMP\BIN\DMPSERV.EXE
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Hitachi Alert Process Service - Hitachi, Ltd. - C:\Program Files\HITACHI\NETMDMP\BIN\ALERTSRV.EXE
O23 - Service: Hitachi SMC Service - Hitachi, Ltd. - C:\Program Files\HITACHI\NETMDMP\BIN\SMCSRV.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel(R) Active Management Technology Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\AMT\LMS.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: Remote Control Agent - Hitachi, Ltd. - C:\Program Files\HITACHI\NETMDMP\BIN\DMRCAGNT.EXE
O23 - Service: Symantec Endpoint Protection (SepMasterService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\snac.exe
O23 - Service: Intel(R) Active Management Technology User Notification Service (UNS) - Intel Corporation - C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe
--

Thank you

debitcardmayhem

Download Malwarebytes free from here http://www.malwarebytes.org/products/malwarebytes_free
Run it and select the update tab and check for updates , then go to the scan tab and perform a quick scan and fix anything it finds. Post the log here. I am not the best at looking at your HJT log, but someone will come along soon we hope.

What symptoms have you got to make you think it's been hijacked?