10 free items from Sainsburys Entertainment

Cj87

same as what I posted on HUKD -

Had a few more posted, which I paid extra for (except gaming accessories which were free)

Lego Harry Potter Years 1-4 wii £2.99
The Lion King [Blu-Ray+DVD] £4.99
X-Men: First Class [Triple Play] £3.99
Thor £2.99
DSi Mario ArmorCase - Blue £0.00
Wireless Sensor Bar £0.00
Wii Power Solution - White £0.00
Peppa Pig - The Christmas Collection £0.99
Venom Twin Rechargeable Battery packs x 2 £0.00

Computertec

We are getting in touch regarding your recent order placed using the promotional code: JS112011CAT. Due to a system error your order was processed with a cost of £0.00. We’re sorry but as this was our genuine mistake, we are unable to fulfil this order and have cancelled it.

This error has been fully investigated and we are working to put the necessary steps in place to prevent this from happening again. We appreciate this is disappointing however we hope that you’ll continue to visit our website as we aim to offer excellent offers and great value.

Yours sincerely

Sainsbury’s Entertainment Team

Oh well!

tinkerbelle

I have just had the same email from Sainsbury's. Was worth a try

System

Computertec wrote: »

We are getting in touch regarding your recent order placed using the promotional code: JS112011CAT. Due to a system error your order was processed with a cost of £0.00. We’re sorry but as this was our genuine mistake, we are unable to fulfil this order and have cancelled it.

This error has been fully investigated and we are working to put the necessary steps in place to prevent this from happening again. We appreciate this is disappointing however we hope that you’ll continue to visit our website as we aim to offer excellent offers and great value.

Yours sincerely

Sainsbury’s Entertainment Team

Oh well!

Ditto

Ah well it was never going to work.. lol

rovgers

I think I'm in the same boat as a lot of others, emails to say 9 items were OOS (even books I don't think many others would've bought) and then my Sainsburys account says 'orders processing'!

The strange thing, I ordered 2 cd's my the same group for my daughter, one's been cancelled and the other is still 'processing'. I can't see any order in the items that've been cancelled, IMO they've put a blanket 'out of stock' on all items before cancelling all the items bought for 'nothing'!

Edit
I started writing this before reading the above emails.

kittycatface

I got home to an email saying the items I had ordered were out of stock - eight books. Two dvds have been removed from my order list with no explanation! I've not had the email that everyone else seems to have got though so am going to carry on being optimistic, and will be up for book swapping as a gesture to those who missed out:) fingers crossed

tealeaves

received the email too.. Though did pay for some of the items...
the items on the account don't seem to have been cancelled yet.

76rosie

Computertec wrote: »

We are getting in touch regarding your recent order placed using the promotional code: JS112011CAT. Due to a system error your order was processed with a cost of £0.00. We’re sorry but as this was our genuine mistake, we are unable to fulfil this order and have cancelled it.

This error has been fully investigated and we are working to put the necessary steps in place to prevent this from happening again. We appreciate this is disappointing however we hope that you’ll continue to visit our website as we aim to offer excellent offers and great value.

Yours sincerely

Sainsbury’s Entertainment Team



Oh well!

the same email for me:mad:

rovgers

tealeaves wrote: »

received the email too.. Though did pay for some of the items...
the items on the account don't seem to have been cancelled yet.

Same here, I suppose it's quicker to sent an email to people than go through individual items. :(

ella2002

same for me oh well worth a try