Do we have a right to repair?

keystone

If it was that important to you then perhaps you should have actually checked it was working before you bought the car? That is your responsibility before parting with the dosh isn't it surely?

From the other perspective you say that the salesman was aware that it was important to you. Did you specifically ask him if it was working and did he specifically say yes?

Cheers

MJMoore

Can you tell me how I'm supposed to test a heated windscreen in the middle of a fairly mild day?

vaio

MJMoore wrote: »

Can you tell me how I'm supposed to test a heated windscreen in the middle of a fairly mild day?

one of these?

keystone

MJMoore wrote: »

Can you tell me how I'm supposed to test a heated windscreen in the middle of a fairly mild day?

No but then again I didn't specify test I said check it was working and I also didn't specify the time of day either. But if that (possibly quite reasonably) was a problem please refer to my second paragraph. The two events are not mutually exclusive.

If the answer to both questions is yes and you have a witness then you have something to go after them on. If you didn't ask and just made an assumption then the principle of caveat emptor comes into play and I guess you are going to be paying the bill.

Cheers

ssimon

Do you have windscreen cover on your insurance?? Could you be driving down the motorway when a stone jumps up and cracks your windscreen by any chance?? It does happen. Around £50 excess to pay beats the £500

NiallB

vaio wrote: »

one of these?

Yeah, put some chorus and flanger on it. Bangin'! :rotfl:

fivetide

They go wrong a lot. We had a Ford Fusion, brand new and by the time that went only about half the window worked. Stone chips etc can damage the elements, plus despite keystone's back pedalling they aren't used that much for most of the year and most things suffer with a lack of use. As far as the garage is concerned it is probably classed as working. I doubt you'll get a new screen from them sorry.

5t.

MJMoore

Again, thanks for the responses. Nope, I didn't specifically ask whether the front windscreen was working, as I took it in good faith that it would be. Fortunately I'm happy to report that the salesman spoke to his director, and they have agreed to a new screen.. it's being done on Tuesday.