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Anyone with more Tesco.net email problems?
cottager
Posts: 934 Forumite
in Techie Stuff
The past 3-4 days I've had the same trouble with email on Tesco addresses as when they had major problems and downtime back in August/Sept. Just wondering if anyone else has had the same again just recently?
Tesco hasn't been my ISP for the last few years, but the several Tesco addresses I have are still the ones I use most via my current BT account.
It's only incoming mail which has problems, via the Tesco POP server. Outgoing on the same Tesco accounts via the BT SMTP connection (with authentication) is OK. I can access and see incoming mail if I log in to Tesco's webmail -- it's just downloading them to the system which has "gone" again. Online status page and the auto-message on their telephone number report no status problems, but to begin with for a week or more this was the case the last time too.
Messages do arrive eventually, but as a thread here back then put it, so slow it's practically going backwards. A simple 1 or 2-line message with no images/attachments takes anything up to an hour to land in the inbox, and while the "Downloading..." dialog box is open and it struggles to get the message in, everything else on the system slows down to a snail's pace. All this is exactly what was happening before till they eventually sorted it out, and it's been fine since then and back to normal... till the last few days.
Tesco hasn't been my ISP for the last few years, but the several Tesco addresses I have are still the ones I use most via my current BT account.
It's only incoming mail which has problems, via the Tesco POP server. Outgoing on the same Tesco accounts via the BT SMTP connection (with authentication) is OK. I can access and see incoming mail if I log in to Tesco's webmail -- it's just downloading them to the system which has "gone" again. Online status page and the auto-message on their telephone number report no status problems, but to begin with for a week or more this was the case the last time too.
Messages do arrive eventually, but as a thread here back then put it, so slow it's practically going backwards. A simple 1 or 2-line message with no images/attachments takes anything up to an hour to land in the inbox, and while the "Downloading..." dialog box is open and it struggles to get the message in, everything else on the system slows down to a snail's pace. All this is exactly what was happening before till they eventually sorted it out, and it's been fine since then and back to normal... till the last few days.
~cottager
0
Comments
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I would suggest you move away from an ISP based email to an ISP independent email (I suggest gmail or hotmail).
not only would you have more reliability, they are both far more feature based including the superior IMAP instead of POP, and you would not be under the thumb of an ISP tied email.
(you can move any email you have in the tesco email to either hotmail or gmail using any email client (like live mail or thuderbird))0
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