sky + anyone else having playback problems?

mummyyummy_2

:mad: our playback not been working since monday, phoned sky for them to say "we know about this and we are doing all we can"? gr8 help...i asked about some sort of refund-after all we are paying for a service which we cannot use...aaarrrhggghhh!!! sky

computerwoman

I have sky+ and it is working fine, try doing a system clean up select services then 4 and 01 select go to housekeeping and this will clean-up the hard drive in your sky+ you could also try the system rebuild but you will lose everything you've recorded, if this does'nt work try turning the box off at the mains leave for about 5 minutes turn it back on and the box should re-set itself you'll hear the box make a slight click sound this means its worked, if that all fails ring sky and tell them you want to cancel unless they do something and tell them you want some sort of compo.

Richie23_2

Hi.. apparently Sky had a problem on Monday evening with ITV.. if you recorded then they were over recording so if you recorded something after then it would clash. Also a few programmes were missing the first couple of minutes.. i reported and they didnt do much about it.

If i were you i would ring up and tell them also when ever you delete old stuff the system would freeze and you have to pull the plug out the back of it everytime.. which is slightly wrong to do, why they never put a on and off button on the back i'l never know. so you cant record or delete stuff..

I was even out of my 12 month contract and the engineer came out free.. replaced the box and i now have a new box with a 3 month gaurentee on..

Hope this helps!!