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HFO Services claiming on wrong account number

busymum83
Posts: 1 Newbie
in Credit cards
Hi there, been lurking on here for a while, but my first post. Really hope someone can help me with this.
In June, I received a letter from HFO Services stating that I owe money on account X and due for immediate repayment. I responded with a template CCA letter and a Subject Access Request letter to Barclaycard.
In September I received a response from HFO Services saying the money is outstanding, and to contact them immediately to come to an arrangement. Attached to the header letter was a really poor quality photocopy of the signed credit agreement with Barclaycard, and a letter from Barclaycard regarding account Y (which is the same as the account number I actually have on my old statements). This letter states current credit limit on account is £0, and the current balance is £xxx. Due to the current status of the account the full outstanding amount is now due. Also attached is a copy of the Barclaycard conditions of account prior to it being transferred to their Recoveries Dept. HFO have basically put a cover letter on the paperwork forwarded from Barclaycard (which wasn't ever directly sent to myself).
All of the Barclaycard paperwork refers to Account Y (which is actually the account I had), but HFO are chasing payment for account X, which isn't an account I've ever owned. My question is does this contact from HFO count towards being inside the statutory six year limit seeing as the two letters I have state the wrong account number.
Also, HFO were asked to prove that they own the debt in the CCA, but I've received nothing at all to indicate that they have purchased the debt from Barclaycard.
Are there any experts that have encountered this before that could offer some advice please?
In June, I received a letter from HFO Services stating that I owe money on account X and due for immediate repayment. I responded with a template CCA letter and a Subject Access Request letter to Barclaycard.
In September I received a response from HFO Services saying the money is outstanding, and to contact them immediately to come to an arrangement. Attached to the header letter was a really poor quality photocopy of the signed credit agreement with Barclaycard, and a letter from Barclaycard regarding account Y (which is the same as the account number I actually have on my old statements). This letter states current credit limit on account is £0, and the current balance is £xxx. Due to the current status of the account the full outstanding amount is now due. Also attached is a copy of the Barclaycard conditions of account prior to it being transferred to their Recoveries Dept. HFO have basically put a cover letter on the paperwork forwarded from Barclaycard (which wasn't ever directly sent to myself).
All of the Barclaycard paperwork refers to Account Y (which is actually the account I had), but HFO are chasing payment for account X, which isn't an account I've ever owned. My question is does this contact from HFO count towards being inside the statutory six year limit seeing as the two letters I have state the wrong account number.
Also, HFO were asked to prove that they own the debt in the CCA, but I've received nothing at all to indicate that they have purchased the debt from Barclaycard.
Are there any experts that have encountered this before that could offer some advice please?
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