United Utilities Visit tomorrow

rich_shot2003

I had a letter the other day from them saying that they are coming to confirm the water meter and occupation details at my property but do we have anything to worry about?

I have been in my home about 3 years and have never had a visit like this from them.

we pay our water rates via our disability living allowance so could that be a reason?

forgotmyname

Are you claiming discounts on the water due to health issues? If not i would tell them to sod off.

rich_shot2003

forgotmyname wrote: »

Are you claiming discounts on the water due to health issues? If not i would tell them to sod off.

Nope no discounts just having it taken out of our DLA.

kingfisherblue

Could it be that they are going to tell you about the discount that is available for some disabilities to see if you qualify?

rich_shot2003

kingfisherblue wrote: »

Could it be that they are going to tell you about the discount that is available for some disabilities to see if you qualify?

Well after staying in all morning they never turned up :mad:

bobthedambuilder

Could be that they're also going to check whether you are connected to the main sewers. We have our water supplied by UU, and by default they assume you are connected, and charge by the meter reading for sewerage, with a standing charge for rainwater disposal (even though there's no sewer within striking distance of our house). We had to point out to them that we have a septic tank, and soakaways for the rainwater, and they came to the house to check this before they would refund / amend future bills.