DVLA - charged twice for tax disc

MarkyMarkD

Exactly my point. It depends what stage in the process the tax disc refund was apparently misappropriated.

Wig

As Alfie says, with no joy from DVLA ask your bank, they have to refund it.

No doubt it will cause DVLA idiots to send you a invoice for untaxed vehicle, so you will have to tell them where to stick it when they do.

Wig

maninthestreet wrote: »

Damproof - if the car was written off by the insurance company, and they paid your father money under the insurance policy, the car's ownership (including the road tax disc) transfers to the insurance company. If they then sell the car to a scrap merchant, the ownership transfers to the scrap merchant.

There's nothing to stop a policy holder from removing the tax disc and getting a refund, prior to handover of the vehicle to the insurer. The tax disc is not part of the car. Problems may arise when the car is in storage after an accident and the owner does not take steps to remove the disc prior to settlement.

In the event this being impossible, I would send a letter to the insurer about accepting a settlement figure, and making it perfectly clear that in transferring the vehicle to them you do not authorise the transfer of the vehicle tax along with the vehicle, and you ask for it's immediate return or a sum added to the settlement figure to account for the value of the VED.

brightonman123

maybe long after the event, but did OP get their money back? did the ite have a help/complaint page to try..?

failing that, contact bank to disputr unauth 2nd charge (surprised their software didnt pick this up anyway..)