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Talk talk £60 to join - not received?

hi, I used a link on the MSE website to joint talktalk for home phone and internet 40GB package a few eeeks ago, because it seemed like a good deal and included was a £60 voucher to spend at Tesco. Only problem is - I've long since deleted the MSE weekly email and the £60 voucher hasn't appeared. Talktalk says "not us, guv", does anyone know the details behind this offer, and who it is I need to go to in order to follow this up? many thanks in advance! AJ

Comments

  • flashg67
    flashg67 Posts: 4,091 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Is this the one through uswitch? - https://forums.moneysavingexpert.com/discussion/3531533
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Hammersfan,


    Any promotional offers via third parties are the responsiblity of the Third Party to fulfill.

    I do beleive there is a USwitch representative on the MSE forums that can comment on this thread regarding the £60 vouchers. I understand these can take some time (60 days from the receipt of sign up email) to be issued, from a previous thread regarding the same matter:

    https://forums.moneysavingexpert.com/discussion/3548343

    Regards

    Mark
    TalkTalk Online Community Department
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • bloss0m
    bloss0m Posts: 1,923 Forumite
    1,000 Posts Combo Breaker
    If they gave me £200 I still wouldn't go them I kid you not :)
  • uSwitch_company_representative
    uSwitch_company_representative Posts: 140 Organisation Representative
    Hi,

    The voucher comes from a third party (so not from uSwitch or TalkTalk) and takes up to 60 days (from the date you got your sale email) to arrive.

    If you want to chase it up, or you didn't get a sale email, there's an enquiry form here.

    Hope this helps.

    Lauren
    Official Company Representative
    I am the official company representative of uSwitch. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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