one for Eon buffs ...

dumdeedoo

I'm trying to help my mum sign up to a new energy plan for electricity only. She's with Eon and intends to stay with them, for the foreseeable future at least.

I know I should be able to sort this out but am getting in a muddle. She has a large home and a fairly high consumption.

The two plans we're looking at are:

SaveOnline 10 vs Track and Save 11

Is anyone able to highlight the differences for me in a way that doesn't make my brain hurt?

Airmike23

Save Online 10, unless gas usage is miniscule (and I mean less than 5000kwh a year), and electric insanely high. Otherwise tell her to call 0800 051 1626 and whoever answers will be able to help.

advantix

Basically, Track and Save guarantees that unit prices will be 2% below British Gas standard prices and SaveOnline 10 guarantees that unit prices will be at least 2% below EON Standard prices. Both will give a 8% discount for Dual fuel paid by monthly DD or 6% discount for single fuel DD. Also the SaveOnline 10 must be managed online and bills sent electronically, Track and Save can have paper bills.

These are the basic differences but for further indepth detail call EON on the number above and chat to them. They will help. (They may want to speak to your mom first to check it is ok to discuss her account with you)

jimjames

Try Switch with Which and they give you the best prices for the different deals. We went with Saveonline10 as it gave best value for us.

dumdeedoo

thank you for the replies, I always tend to get overwhelmed when sorting the energy deals out. I think I just get enraged at having to do it it always feels so wrong having to fight for a 'deal'.

Brianmiller1947

I think the government out to make the energy companies work out your tariff and then automatically put you on the best deal retrospectively, so if you have been paying too much then you ought to get a refund. The energy companies rely on your non activity in checking their prices to fleece you whereas they should be giving you the best deal - That is customer service at its highest.
I'd go with the first comany that did that for me

Airmike23

ofgem regs stop the power companies being able to put you on the cheapest deal, without having first discussed with the customer, or the customer going on the website, and as part of a traiff change accepting the T+C's. I appreciate most customers would be thrilled if their current bill provider just put the on the best deal, but as one of the above posters mentioned, generally the cheapest deals are based on the customer managing their account online, so if the customer does not have internet access, or does not want to manage their energy bill online then it would not be applicable to put the customer on that tariff, so while frustrating, the current sytem should ensure the customer goes on the best tariff for their situation.