Housing Benefit overpaid but not my fault!

jojo_2012_2

doeli700 wrote: »

I did get notifications of course but they were 20 pages long and you had to be a Philadelphia lawyer to understand them! i am not mathematically minded and trusted that as I had given them the information, they would make the correct calculation...probably naive I know!

you're not the only one who finds these things too long and complicated.

Fiver29

jojo_2012 wrote: »

you're not the only one who finds these things too long and complicated.

Indeed! Just before summer I signed on JSA for 3 weeks, before getting a second job. It's taken until now for them to sort everything out. Yesterday I got 7 envelopes with approx 6 pages of figures in each one, supposedly detailing what I earn and what they pay etc.

I had to ring them in the end to find out the end figure, because none of it made sense.

jojo_2012_2

I had over 10 with my last HB decision. What a joke. The next week I had another change in circumstances so some poor !!!!!! is gonna have to do it all again lol

Fiver29

jojo_2012 wrote: »

I had over 10 with my last HB decision. What a joke. The next week I had another change in circumstances so some poor !!!!!! is gonna have to do it all again lol

Same here. We got a pay rise this month and I just got my payslip today, so I'll have to go in tomorrow and start all over again.

wee_scot_lass

siince they changed the housing benefit rules, it has been a nightmare. my council want every one of my son's wage slips, as he earns a different amount each week.and they collect them every 3 months. So at the end of the 3 months i end up with rent arrears, even if my son was paying the amount they asked for in a statement from them. I thought once you paid for something, they couldn't charge you a different price. apparently local authorities can.

fluffymovie

Tax credit information only comes to the council from 4 July this year Jojo

This is LA error but recoverable as they sent you letters which showed the income. If you dont understand them, you need to ask.

Unfortunately, as a team leader I would take a case to tribunal on what youve said but would urge you to apply for a reconsideration