Trading standards letter templates

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I had to contact my local trading standards last week, over a dispute which I have with a local car dealership. The guy from TS said that I would have to go online and complete one of their standard letters to initiate proceedings (under Sale of goods act).
The problem is, I cannot find any templte letters on the site.
Can anyone please help, as I am eager to get this sorted and have the car running smoothly.

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