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New BT phoneline!

Probably a question for any BT experts out there who could give me some advice!

I have just bought a new house that needed extensive renovation and as a result I think I may have problems when BT come out to fit my new line!

At present there is a cable that runs from the telegraph pole in the back garden which has been ran into the downtairs bathroom window and connected to a small white junction box that sits on the internal window frame. From there the cable then ran all through the bathroom into and along the hall, into the living room all along the wall and into the living room corner!

Whilst doing the place up I cut the cable back at the junction box as I dont want the cable running along the route it had previously taken. Infact I actually despise the fact that the junction box is in my bathroom at all.

BT Openreach are coming out on the 18th of this month to install a "new line" and Im wondering since there is no cable running to what I take it is the mastersocket? (the bit that the phone actually plugs into) do you think I could ask the guy to move the junction box to outside and then I have no problems running the cable from there through a vent on the outside of the house, under the floorboards to where I want the actual mastersocket to be?!

Sorry that a bit longwinded but thats pretty much how It goes!

Any answers, suggestions or solutions welcome!

Cheers

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Being a 'new line', the engineer should ask, "Where do you want the master socket?" but your problem is likely to be that the line from the pole already enters the house via the downstairs bathroom window and he may well want to run cable from the existing junction box.

    I think it's down to 'negotiations' on site at the time and what, in reality, is possible. Your under the floorboards route is way beyond what Openreach would normally consider but, if you're there to do that side of the work (or have already prepared the cable route), you may have more luck.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Buzby
    Buzby Posts: 8,275 Forumite
    They have to provide a network termination point (Master Socket) but you can suggest where this goes. For security purposes, this would NOT be 'outside' as it gives full access to your installation. At all costs avoid eaily tamperable external terminals - depending on local topography, you may have a black (external dropwire) brought directly into the premises, ready to be terminated on the Master. Neither should it be underfloor as this will usually prevent easy fault-finding.

    Your Master socket can be anywhere reasonable, and then YOU can run your cable anywhere you like with your secondary socket(s) and without BT's clock ticking.
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