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washing machine - out of warranty

lalaland11
lalaland11 Posts: 116 Forumite
edited 16 June 2012 at 12:13AM in Consumer rights
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Challenges 2012 -
GOLD - Holiday
SILVER - Iphone
BRONZE - Cash
£2012 in 2012 - £0/£2012

Comments

  • bb999
    bb999 Posts: 528 Forumite
    Is the machine totally dead i.e no lights or anything?
  • bb999
    bb999 Posts: 528 Forumite
    Have you checked the fuse, or any circuit breakers?
  • Esqui
    Esqui Posts: 3,414 Forumite
    Normal consumer rights apply (see the top post on this forum), but I do wonder whether you'll be able to prove an inherent fault, given that it's a power cut that stops it working. OK, it should work right away after, but maybe having had power problems from your electricity supply has caused the fault
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • bb999
    bb999 Posts: 528 Forumite
    If the fuse / circuit breakers are ok, it seem very much like a problem caused by a power surge.
    Many of us protect computers with surge protectors, but how many protect washers in a similar way, even though the modern ones are effectively computer controlled and the circuit boards are equally vulnerable.

    Judging by the symptoms you have described, I would unfortunately think you are going to struggle showing the washer has an inherrent fault.
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