Bank Of Scotland payout times?

pricecelt

GOT LETTER FROM BOS TODAY FROM MY AA LOAN TAKE OUT IN 2005 AND FINISHED IN JAN 2011

premiums = £2604
refund of interest = £423.15
8% = £817.29

is this correct

TOTAL £3844.44

ITS MAINLY THE INTEREST IM UNSURE OF ARE THE PAYING ME FULLY WHAT I AM OWED ?

HOW LONG DO THE BOS NORMALLY TAKE TO PAY AND CAN I GET IT PAID VIA TRANSFER TO MY ACCOUNT AND NOT VIA CHEQUE

stever999

pricecelt wrote: »

GOT LETTER FROM BOS TODAY FROM MY AA LOAN TAKE OUT IN 2005 AND FINISHED IN JAN 2011

premiums = £2604
refund of interest = £423.15
8% = £817.29

is this correct

TOTAL £3844.44

ITS MAINLY THE INTEREST IM UNSURE OF ARE THE PAYING ME FULLY WHAT I AM OWED ?

HOW LONG DO THE BOS NORMALLY TAKE TO PAY AND CAN I GET IT PAID VIA TRANSFER TO MY ACCOUNT AND NOT VIA CHEQUE

Just our of interest, when did you send your original complaint letter to them? My complaint was also about an AA loan and I'm still waiting for them to do the calculations! 23 weeks now...

I'm told once the calculations are complete that they send the cheque within 28 days but normally a lot quicker. I don't think they give the option of paying into a bank account.

dilus

Mullington wrote: »

Cheque received.:TOnly a few pounds but very welcome.

Congratulations Mullington, thanks for the update :T

pricecelt

all done via bos not through AA

stever999

Finally got my offer letter today !! £4500... Called to accept, now just need to wait for the cheque...

antonette254

antonette254 wrote: »

wow Dr squeeze

thats shocking!!!
BOS rcvd my acceptance on the 21st Oct. I accepted the way they are going to work out the redress, but have not had any actual figures yet?
Cant see me getting anything this side of christmas:(

OK, figures where received on 24.11.11 & ltr stated i needed to just wait for the payment & they`d send out asap! Well today nearly 6 months later, received the cheque!:beer:

better late than never:rotfl:

Pete_Barclay

Received a letter from my ppi claim company saying Sainsbury Bank (Bank of Scotland) will send refund direct to me.The letter dated 27th November 2018.I am still waiting after at least two phone calls to Bank of Scotland,with the excuse of «!we have sent the cheque,so if you haven’t reviewed it,we will cancel that cheque,issue you another one,but not until the original cancelled cheque has gone through the system!»what a load of waffle.Will explore the process of claiming against them via the ombudsman.

[Deleted User]

Pete_Barclay wrote: »

Will explore the process of claiming against them via the ombudsman.

Since your complaint is already upheld and all you are waiting for is a delayed cheque, you cannot refer the complaint to the Ombudsman.

Please note that this thread is from 2012, so it would have been wiser to simply start your own thread.

Bermonia

Pete if that is the route you wanna go down then you would have to submit a formal complaint to bank of Scotland and await their final response letter giving you FOS referral rights (should be around 8 weeks for this), then you can take your complaint to FOS and await for your complaint to be allocated (perhaps 3-6 months if you’re lucky - during all this time bank of Scotland may well put a hold on the complaint as now with FOS) OR you can just follow the process with bank of Scotland, ensuring they hold correct address details on file.