Toshiba webcam problem

soay_2

I have a Toshiba laptop with integrated webcam but it has always been out of focus whatever I change the settings to.

Under the advanced settings there is a focus heading with 3 option boxes but none are checked & they are shaded grey & you cannot check them.

Has anybody any ideas what I can try ? (In "Windows for Dummies" instructions please!)

TakeThis

soay wrote: »

I have a Toshiba laptop with integrated webcam but it has always been out of focus whatever I change the settings to.

Under the advanced settings there is a focus heading with 3 option boxes but none are checked & they are shaded grey & you cannot check them.

Has anybody any ideas what I can try ? (In "Windows for Dummies" instructions please!)

Model number? i.e. PS*****?

soay_2

Thankyou.

Satc660D-152
PSCOUE-02M00KEN

TakeThis

Toshiba Satellite C660D-152

Try un-installing the Driver and re-installing. Driver here

soay_2

Thanks for your reply but could you please tell me how to uninstall the Driver. Sorry!

soay_2

I have visited "here" since posting the above & downloaded some zip file from Toshiba but I dont know what to do with it or even if I'll even be able to find it again.

Can you give me some simple detailed instructions please.

TakeThis

Have a look in your Device Manager and look for a similar entry to this;



Double click on Webcam entry and choose Driver, in order to reach the Uninstall dialogue.

But, before you attempt any of this, perhaps we should check a few things first.

Have you removed the plastic covering from the lens of the webcam?





If yes, we may need to check the Video Capture Properties.



If still no joy, try switching to 'Night Mode' to see if that helps.

We'll leave the Driver change until last.

soay_2

Thankyou so much for your detailed instructions but I am so embarrassed to say that I didn't realise there was a protective film over the webcam.

Have now removed this & webcam is now in focus!

(I said I needed instructions the same as "Windows for Dummies)

Many thanks again for the trouble you have gone to.

TakeThis

Not a problem. Your thanks is enough.