Santander are now refunding interest payments on Cahoot flexible loan's

XXSCOTSLASSXX

wow wtggggggg Do u still have active loan with them? Is a bit odd to be honest i had to sign an acceptance form thing maybe thats just if you have active loan account not sure x

arbroath_lass

XXSCOTSLASSXX wrote: »

wow wtggggggg Do u still have active loan with them? Is a bit odd to be honest i had to sign an acceptance form thing maybe thats just if you have active loan account not sure x

My loan was paid off earlier this year. I'm having a bit of trouble believing this, lol. I didn't even give them the account details. Although I did tell them I HAD a current account with them.

XXSCOTSLASSXX

It must be because the loan was paid off enjoyyyyy ...... Iv just fired an email off to the ceo asking where my refund is!! lol have fished out their letter and it states I will be refunded up to the 15th September the date they received my initial complaint, so 2 months have passed not good... I have to continue making payments.... wonder how forgiving theyd be if Id withheld payment for the last 2 months.

arbroath_lass

Thank you and thanks again OP.

InsertWittyName

arbroath_lass wrote: »

Thank you and thanks again OP.

When did you initially email them?

Thanks

arbroath_lass

InsertWittyName wrote: »

When did you initially email them?

Thanks

It would've been 29th October after the op started this thread.

InsertWittyName

arbroath_lass wrote: »

It would've been 29th October after the op started this thread.

Pretty good turnaround then

Thanks for the quick reply!

wanchai_2

I had a cahoot flexible loan from 2003-2006, the rate did keep going up, I got fed up and paid it off early. Could I claim? Is there a template for complaining? Sorry to ask such silly questions and thanks in advance for any help

happy_bunny_2

I think you can complain about anything in the last 6 years.

I would send a complaint to Santander. If you PM me, I'll send you the letter I used, but it will need tweaking for the fact your loan is now paid off.

Worth it, as it doesn't take long to write the odd letter.

If they reject it, you can refer to the FOS.

wanchai wrote: »

I had a cahoot flexible loan from 2003-2006, the rate did keep going up, I got fed up and paid it off early. Could I claim? Is there a template for complaining? Sorry to ask such silly questions and thanks in advance for any help

wanchai_2

Hi happy_bunny
I tried to pm you but got an error message - could you send me the template you used in a pm and I'll try to open it? Thanks xx