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Who actually pays?

If something bought on ebay turns out to be nothing like advertised I.E. say a size has been given of 25" x 25" and turns out to be 25cm x 25cm.

How does the protection thing actually work?

Comments

  • mwddrwg
    mwddrwg Posts: 521 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    You would contact the seller first to ask for a refund, send the thing back if they agree straight away. If not, raise a dispute reporting "not as described" via paypal and send the item back TRACKED when told to by paypal.
    In deep...
  • jafsie
    jafsie Posts: 266 Forumite
    mwddrwg wrote: »
    You would contact the seller first to ask for a refund, send the thing back if they agree straight away. If not, raise a dispute reporting "not as described" via paypal and send the item back TRACKED when told to by paypal.

    That's not exactly what I meant but meantime someone has explained to me so thanks anyway mwddrwg.
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    jafsie wrote: »
    That's not exactly what I meant but meantime someone has explained to me so thanks anyway mwddrwg.
    Well, what did you mean?

    The answer given was spot on and could not have been clearer.
This discussion has been closed.
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