No water from bathroom sink cold water tap

Wikikenkey

Hi

I do not have any cold water coming out of my bathroom sink tap when I turn the tap on. The flow has slowly been dwindling from a few months back and now nothing. Hot water is fine with good pressure.

The same thing has been happening to my kitchen sink hot water tap. I only get a light flow with not much pressure. The cold water here is fine.

Any ideas as to what is wrong? I am on British Gas Homecare - the full package - but not sure if this would cover repairs if need be.

Thanks all.

Chunks

Could be a number of things - did you have work done (prior to the loss of water pressure) could be an air lock?

On the face of it British Gas Homecare 300 and 400 appear to cover plumbing but there are some exclusions. Go online and use their chat service.

macman

What is your water system? Do you have a cold/hot water storage tanks, or do you have a combi boiler with no stored hot water? More info needed.

1984ReturnsForReal_2

Loose tap washer?

Wikikenkey

I am probably going to sound very stupid but I have no idea if we have a combi or not. We do have a hot water storage tank. The type you can switch on to heat up water if your normal boiler to the central heating breaks down. No major work has been undertaken recently just British Gas doing their yearly service and a loo which wasn't filling up with water on flushing but which has been fixed and is working now.

macman

That's an immersion heater then. If you have stored hot water then you do not have a combi, which produces hot water on demand.

ormus

the cold water to the kitchen sink is fed direct from the mains. for drinking.
the bathroom basin tap is fed from the cold water storage tank in the loft.
(hence dont drink it).
so the problem could be inside the basin tap, or the cws tank, or in the pipeline.

1984ReturnsForReal_2

ormus wrote: »

the cold water to the kitchen sink is fed direct from the mains. for drinking.
the bathroom basin tap is fed from the cold water storage tank in the loft.

Not in the last 3 houses I have been to.

Mains in the bathroom & a conventional boiler.

SailorSam

Can you get up into the loft to see have you got water in the tank up there.
It maybe the ballc0ck is stuck.

ormus

1984ReturnsForReal wrote: »

Not in the last 3 houses I have been to.

Mains in the bathroom & a conventional boiler.

aye its possible.
i should have added the word, generally.

Rikki

Have you checked the water pressure at the stop tap. If that.s not turned high enough you will loose cold water pressure.