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Ombudsman Service for Argos

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Anybody know who the ombudsman service is for Argos? They have been appauling at handling my complaint and now they've told me there's nothing further they can do to help.

I want to take it further and don't know the correct channels. Any help would be great.

Thanks

Comments

  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    Ombudsman? They don't have one. Trading Standards should be your first port of call.
    "You were only supposed to blow the bl**dy doors off!!"
  • mo786uk
    mo786uk Posts: 1,379 Forumite
    The courts as there is no ombudsman for general sale of goods disputes - unless it was financial then you coudl consider financial ombudsman.

    there is also a furniture ombudsman - dunno how they work though
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    Speak to Herbert Kitchener he was very good at ombudsman or was that omdurman?
  • NCISROCKS
    NCISROCKS Posts: 337 Forumite
    burnsy89 wrote: »
    Anybody know who the ombudsman service is for Argos? They have been appauling at handling my complaint and now they've told me there's nothing further they can do to help.

    I want to take it further and don't know the correct channels. Any help would be great.

    Thanks

    They've tried to supply you with a suitable fridge and cant. Get a refund and buy a fridge elsewhere.
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If they cant supply you it means they havent got one, how do you expect them to give you one.

    Chill out man,,,,,,,,,,,,,,,,,

    You really would be wasting your time and getting stressed for nothing but an ulcer.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    https://forums.moneysavingexpert.com/discussion/3572875

    The other thread, so this all makes some semblance of sense. :)
  • It's been said about 5 times but I will post it anyway: OP they cannot give you something they haven't got. Take the refund and go elsewhere that does next day delivery.

    Problem solved.
    Thinking critically since 1996....
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just move on and stop giving yourself an ulcer !!!!!!.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
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